General Manager - Restaurant

Mo' Bettahs is a well-established restaurant brand that embodies the spirit and values of Hawaiian culture in every aspect of its operation. With a commitment to core values such as Kuleana (Responsibility), Ho'okipa (Hospitality and Aloha), Ho'okuku (Competitiveness), Mo'omeheu (Culture), Miki'oi (Fine Craftsmanship), and Pono (Righteousness), the company takes pride in fostering a team environment that celebrates hunger, kindness, energy, humility, and selflessness. These foundational principles guide the team to take responsibility for their actions, celebrate the unique Hawaiian culture, provide personable service, strive for excellence, and pay close attention to detail. Mo' Bettahs is known not only for its delicious food but also for its dedication to delivering an authentic and welcoming experience for customers and employees alike.

The General Manager role at Mo' Bettahs is a key leadership position responsible for overseeing daily brand execution, ensuring operational excellence across both Front of House (FOH) and Back of House (BOH) teams. This in-person position offers a salary range between $55,000 and $75,000 annually, supplemented with monthly and annual bonus potentials tied to store performance metrics. The General Manager will lead efforts to grow same-store sales, maintain impeccable cleanliness and safety standards, and foster a positive environment that reflects Mo' Bettahs' commitment to culture and excellence.

This role demands a hands-on leader who is competent in all FOH and BOH operations, ensures fast and efficient service measured by transaction times, and serves as the primary contact for customer service issues, managing overall customer reviews. Leadership responsibilities extend to coordinating and conducting weekly meetings with key team members including Managers in Training, Off-Premise Coordinators, and Certified Trainers. The General Manager is also tasked with scheduling, completing comprehensive weekly reports, managing inventory and online ordering, and upholding all company standards related to health, safety, sanitation, and security.

Success in this role requires embodying the Mo' Bettahs culture thoroughly and leading with aloha spirit, demonstrating exceptional attention to detail, and being adept at managing and motivating a diverse team. The ideal candidate will exhibit a collaborative mindset, be growth-oriented, and capable of making difficult personnel decisions while identifying and nurturing talent within the team. This position requires multitasking abilities, excellent communication skills, and a willingness to pursue ongoing training and certifications as needed. Valid driver's license and regular, predictable attendance are also essential.

In summary, the General Manager position at Mo' Bettahs offers a rewarding opportunity to lead a vibrant restaurant brand rooted deeply in Hawaiian cultural values. You will be expected to maintain operational excellence alongside fostering a positive, inclusive, and customer-focused environment. Compensation includes a competitive salary complemented by various bonuses and benefits such as health, vision, and dental insurance, paid time off, and employee discounts. This role is integral to upholding the reputation and growth of Mo' Bettahs, making it an ideal position for an experienced, passionate leader eager to make an impact in the food service industry.