General Manager - Restaurant

Dave's Hot Chicken is a fast-growing restaurant franchise known for its spicy fried chicken offerings and exceptional customer experience. Focused on delivering unparalleled food quality and service, Dave's Hot Chicken prides itself on a vibrant and inclusive work environment where team members thrive and grow. The establishment is dedicated to innovation in the restaurant industry while maintaining a strong emphasis on community, teamwork, and operational excellence. Operating at the intersection of flavorful food and dynamic hospitality, the restaurant values leadership that can inspire teams and drive business success.

The General Manager at Dave's Hot Chicken plays a critical role in steering day-to-day business operations, ensuring a smooth, efficient, and customer-focused dining experience. This leadership position demands a hands-on, dynamic individual who serves as both a team builder and operational overseer, guiding the restaurant management and staff to meet and exceed performance expectations. The General Manager is accountable for all restaurant activities, ranging from coordinating shifts and overseeing purchasing to managing guest satisfaction and enforcing food safety protocols. They follow structured training programs to continuously improve their skills and those of their teams, fostering a culture of learning and professional development. Furthermore, the role involves close collaboration with supervisors and management to strategically plan for business growth and improve workplace efficiency. The General Manager ensures all activities align with the company’s standards for quality, safety, and productivity.

Compensation for this role ranges from $60,000 to $70,000 annually, reflecting the high level of responsibility required. The role is in-person and offers an array of benefits, including health insurance, dental and vision insurance, paid training, employee discounts, flexible schedules, and paid time off. Flexibility and the ability to handle a fast-paced environment are essential, as the General Manager must be willing to work nights, weekends, and holidays to accommodate the operational demands.

In this challenging yet rewarding position, the General Manager represents the face of Dave's Hot Chicken, embodying its mission and values while building a motivated, high-performing team that delivers on the brand promise. They take charge of maintaining restaurant cleanliness, managing cash handling, addressing guest concerns professionally, and implementing cost control measures to optimize profitability. Effective communication and problem-solving skills are paramount to resolve interpersonal issues and maintain a positive work environment. The General Manager must be adaptable, proactive, and committed to continuous improvement, ensuring that each customer leaves satisfied and every team member feels valued.