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General Manager | Upscale Restaurant & Bakery | San Francisco

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $120,000.00 - $130,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive salary
annual bonus program
401(k) with Company Match
Paid Time Off
Health Insurance
employee dining
Relocation assistance

Job Description

Our client is an upscale restaurant and bakery located in the vibrant city of San Francisco, California. This upscale dining concept is known for delivering a unique blend of exquisite culinary offerings in both its restaurant and bakery sections, catering to a sophisticated clientele that values both quality and an exceptional guest experience. They pride themselves on fostering a warm and inviting atmosphere coupled with top-tier food and beverage standards. The establishment is dedicated to implementing a hospitality-driven approach that emphasizes guest satisfaction, team development, and operational excellence, making it a prestigious location for food lovers and professionals alike.

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Job Requirements

  • Bachelor's degree or equivalent experience
  • Minimum 5 years of management experience in hospitality or food service
  • Demonstrated ability to lead and develop teams
  • Strong financial acumen and experience managing budgets
  • Knowledge of health, safety, and labor regulations
  • Excellent interpersonal and communication skills
  • Ability to work flexible hours including weekends and holidays
  • Willingness to relocate to San Francisco if not local

Job Qualifications

  • 5+ years of restaurant management experience in high-volume hospitality or food & beverage environments
  • Proven leadership experience managing large teams in fast-paced operations
  • Strong understanding of hospitality, guest service, and operational systems
  • Experience with P&L management, labor forecasting, inventory, and financial controls
  • Excellent communication, leadership, and organizational skills
  • Ability to remain calm and solutions-oriented under pressure
  • Flexible schedule including evenings, weekends, and holidays as needed
  • Experience with POS systems and restaurant technology platforms preferred

Job Duties

  • Create and foster an exceptional hospitality experience for guests and team members
  • Lead and develop teams to deliver elevated service standards consistently
  • Respond proactively and professionally to guest feedback and service opportunities
  • Monitor service flow and make real-time operational adjustments to ensure guest satisfaction
  • Build a culture centered around accountability, hospitality, and teamwork
  • Oversee all daily restaurant operations, ensuring smooth execution across FOH and BOH
  • Ensure cleanliness, organization, safety, and compliance with all health and labor regulations
  • Maintain operational efficiency through strong systems, communication, and leadership
  • Manage vendor relationships and coordinate facility or equipment maintenance as needed
  • Recruit, hire, train, coach, and mentor management and hourly team members
  • Create training plans and ensure all employees are properly developed and supported
  • Conduct regular coaching conversations, performance reviews, and recognition opportunities
  • Foster a positive and collaborative workplace culture focused on growth and retention
  • Own and manage all restaurant P&L performance and operational goals
  • Oversee labor scheduling, staffing levels, and productivity optimization
  • Manage inventory, purchasing, food cost, and COGS controls
  • Analyze sales trends and identify opportunities to drive revenue growth and profitability
  • Ensure accurate cash handling, reporting, and financial accountability procedures
  • Support new restaurant openings, training initiatives, and company-wide operational projects
  • Partner cross-functionally with culinary, operations, and people teams to drive consistency and innovation
  • Contribute ideas and strategies to improve systems, service standards, and operational performance

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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