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General Manager | Scranton PNC Field

Scranton, PA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid vacation
401k plan

Job Description

Legends Global is a leading company known worldwide for its premier partnership with the biggest live events, venues, and brands. It delivers a fully integrated and comprehensive solution of high-quality services, maintaining the key partners at the forefront through a white-label approach. Legends Global manages an extensive network of 450 venues across the globe, hosting around 20,000 major events annually and serving an impressive 165 million guests each year. The company’s expertise spans several essential facets of venue operations including feasibility and consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, as well as content and booking of world-class live... Show More

Job Requirements

  • Bachelor’s degree preferred
  • Minimum 5-7 years management experience in contract foodservice industry
  • At least 3 years experience in premium services or equivalent in sports and entertainment venue
  • Excellent written and verbal communication skills
  • Ability to multi-task and prioritize
  • Commitment to high-level customer and client service
  • Ability to interact with all management levels
  • Availability to work extended hours including nights, weekends, holidays
  • Experience with Appetize and NCR/Quest point-of-sales systems
  • Ability to work in a team environment
  • Mobility for physical tasks such as reaching, bending, stooping, wiping, pushing, pulling
  • Ability to lift and push approximately 25 lbs
  • Ability to stand or walk for up to 10 hours during a shift
  • Ability to adapt to changes quickly
  • Ability to work independently and as a team player

Job Qualifications

  • Excellent written and verbal communication skills
  • Ability to multi-task and prioritize in a deadline-oriented environment
  • Strong initiative, leadership and management skills
  • Customer service oriented with the ability to interact with all levels of Legends and management
  • Experience with Appetize and NCR/Quest point-of-sales systems
  • Knowledge of accounting policy and procedures preferred
  • Experience in a union work environment preferred
  • Ability to work in a team environment
  • Flexibility to work extended hours including late nights, weekends and holidays
  • Mobility to perform physical tasks including reaching, bending, stooping, wiping, pushing, and pulling
  • Specific vision abilities including close vision and ability to adjust focus
  • Bachelor’s degree preferred
  • 5-7 years of management experience in contract foodservice industry with at least 3 years in premium services or equivalent in a sports and entertainment venue

Job Duties

  • Lead and oversee all day-to-day food and beverage operations across concessions, suites, clubs, and catering services
  • Develop and execute strategic plans to drive revenue growth, profitability, and per-cap spending
  • Ensure exceptional guest experience through quality food, service efficiency, and innovative offerings
  • Manage full profit and loss responsibilities including budgeting, forecasting, and cost controls
  • Recruit, train, and develop a high-performing team of managers, supervisors, and hourly staff
  • Implement and maintain Legends’ operational standards, policies, and service protocols
  • Collaborate with culinary leadership to design menus that reflect local tastes and trends
  • Optimize staffing models and labor management to align with event demands and financial targets
  • Establish strong partnerships with the client, venue leadership, and local stakeholders
  • Oversee inventory management, procurement, and vendor relationships
  • Ensure compliance with all health, safety, sanitation, and alcohol service regulations
  • Analyze sales data and guest feedback to continuously improve offerings and operations
  • Lead execution of game days, concerts, and special events with a focus on operational excellence
  • Drive premium hospitality experiences including VIP areas, suites, and private events
  • Champion a culture of accountability, inclusivity, and continuous improvement across the team
  • Maintain a pleasant and collaborative attitude towards customers, co-workers, and management
  • Adhere to the Legends Global and venue company policies
  • Complete other duties assigned by management
  • Available to work non-traditional hours (nights, weekends & holidays)

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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