General Manager - Operating Partner

Cafe Zupas is a rapidly growing restaurant brand known for its commitment to serving house-made, globally-inspired soups, salads, sandwiches, and desserts. Founded in 2004, the company has expanded to over 85 kitchens across 8 states, continuing to join more communities with a strong focus on real, whole food prepared daily on-site. At Cafe Zupas, the team’s well-being and development take priority, as the company believes that mentoring team members and making decisions benefiting both staff and guests create a unique and successful dining experience. The team enjoys a modern, energetic work environment grounded in a culture of positivity, gratitude, and respect, which has made Cafe Zupas a preferred employer in the restaurant sector. The restaurant is closed on Sundays and holidays and offers a set schedule with two days off, ensuring a balanced work-life experience for all employees. The company also offers a competitive pay package including an average $25k bonus plan, 401K benefits, paid time off, free meals, and, uniquely, no grease, grills, or fryers, focusing on fresh, healthy food choices.

This General Manager role, also known as Operating Partner, is a pivotal leadership position at Cafe Zupas focused on ensuring the success of daily restaurant operations while fostering a positive team culture. The General Manager will be responsible for managing the restaurant's day-to-day activities including staffing, operations, customer service, and inventory management. They will develop team members by providing guidance, coaching, and ongoing feedback to build a motivated and high-performing team. A unique aspect of this role is the emphasis on cultivating a culture of positivity and gratitude among staff, aligning with the company's philosophy of being good to others and oneself.

The position offers exceptional work-life balance with no Sunday shifts, early mornings, or late nights, allowing employees to enjoy a healthier lifestyle. In addition, the role includes a yearly international trip to Europe for two people, part of an annual incentive trip program that rewards and motivates General Managers. This trip is described as the trip of a lifetime and serves as an additional perk to working within a collaborative and innovative restaurant concept. Alongside leading day-to-day operations, the General Manager partners with District Mentors to align with broader company initiatives, ensuring the restaurant's success and contribution to the brand's growth.

Ideal candidates for the General Manager position will possess 2-5 years of leadership experience in the restaurant industry, demonstrating strong leadership and mentoring capabilities. The role requires a driven, detail-oriented individual who is growth minded, self-starting, enthusiastic, and enjoys working in a fast-paced, team-oriented environment. This role suits those who adapt quickly to new processes and systems and who are motivated by achieving excellent guest experiences and team success. The company is committed to ongoing thorough training and career path development, promising growth prospects for candidates passionate about advancing in the hospitality sector.

Joining Cafe Zupas means becoming part of a company that values teamwork above all else, with an innovative approach challenging norms in the restaurant space. Candidates can anticipate a set five-day schedule, two days off per week, and a supportive environment that values real food, employee well-being, and career advancement. Benefits extend beyond health and retirement, including free meals and a fun culture emphasizing positivity and gratitude, making Cafe Zupas not only an employer but a place to thrive and enjoy a remarkable career journey.