General Manager- Miguel's Jr.

Miguel's Jr. is a well-established quick-service restaurant (QSR) brand that embraces a core purpose centered around creating positive experiences and opportunities through a love of food, family, and service. Operating in the casual dining space, Miguel's Jr. has built a reputation for delivering quality Mexican cuisine with a focus on customer satisfaction, community involvement, and a work environment that feels like family. Their Redlands, CA location is currently seeking a motivated and experienced General Manager to lead both front and back of house operations and help drive business success.

As a full-time General Manager role offering competitive hourly pay between $25 and $29, this position comes with an excellent compensation and benefits package. These benefits include paid time off (PTO), paid sick leave (PSL), affordable medical, dental, and vision insurance, company-paid life insurance, a 401(k) plan with an attractive company match, an employee shift meal, and a special one-year anniversary day, among other perks. Candidates who join Miguel's Jr. are not just signing up for a job but are becoming part of a team that values personnel growth, operational excellence, and community engagement.

The General Manager at Miguel's Jr. functions as the key leader responsible for all facets of restaurant operations from both the front and back of house. This position holds full business accountability, requiring the candidate to oversee financial performance metrics such as sales, labor, food costs, inventory, and controllable expenses to meet or exceed set business goals. The General Manager also serves as an ambassador of the brand within the local community, ensuring exceptional guest service and maintaining high standards of food quality, safety, and cleanliness.

This role demands a hands-on leader who can build, develop, and reinforce a high-performing leadership team including assistant general managers, shift supervisors, and team members. Through effective coaching, training, onboarding, and ongoing development, the General Manager fosters a positive, respectful, and inclusive work culture that encourages teamwork, retention, and employee engagement. They must also strategically manage third-party delivery partnerships, ensuring consistency and efficiency across all service channels.

Operational responsibilities involve daily oversight of food preparation, speed of service, and guest satisfaction. The General Manager must ensure all company systems, policies, and procedures are followed rigorously to maintain compliance with health regulations, Cal/OSHA, wage and hour laws, and food safety standards. They are also responsible for maintaining a safe, secure, and sanitary environment to protect employees, guests, and the business.

Communication is key in this role, requiring the General Manager to maintain daily contact with the Area Manager regarding store performance, challenges, and improvement plans. Collaboration with HR, Training, Operations, and Facilities support teams is necessary to ensure alignment and operational success. Additionally, they are charged with managing guest feedback channels such as Yelp, Google, and other review platforms to maintain and improve the restaurant's reputation.

Candidates must be prepared for a flexible schedule that includes nights, weekends, and holidays. The position requires strong operational, financial, and leadership acumen with at least three years of management experience in a QSR environment and full profit and loss responsibility. Proficiency with computer programs including Microsoft Office is expected, as is a high school diploma or equivalent. Bilingual English/Spanish skills are a plus but not required.

Overall, this General Manager role is designed for an individual passionate about leading teams, optimizing restaurant performance, and creating meaningful guest experiences. Miguel's Jr. offers an exciting opportunity for career growth within a supportive company culture and a brand committed to excellence in the food service industry.