Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $70,000.00
Work Schedule
Flexible
Benefits
401(k) matching
employee discount
flexible schedule
Health Insurance
Paid Time Off
Paid training
Job Description
Jersey Mike's is a widely recognized American submarine sandwich chain known for its commitment to quality ingredients and exceptional customer service. As a prominent player in the fast-casual dining industry, Jersey Mike's has established itself with a strong brand presence across numerous locations. Jersey Mike's focuses on delivering a fresh and friendly dining experience that resonates with loyal customers and attracts new patrons. The company prides itself on its vibrant company culture driven by teamwork, dedication, and a passion for the culinary craft.
This particular opportunity is based in Goshen, New York, where Jersey Mike's is seeking a dynamic and experienced General Manager to oversee daily operations. The role is pivotal and offers an exciting chance for a motivated leader to contribute significantly to the success of the establishment. As a General Manager at Jersey Mike's, the successful candidate will be entrusted with upholding the company’s high standards for food production and service, managing a diverse team efficiently, and ensuring every guest receives outstanding service.
The General Manager will play an integral role in the operational management of the restaurant, balancing responsibilities such as controlling food and labor costs with maintaining a positive work culture. This full-time position offers a competitive salary range between $60,000 and $70,000 annually, reflecting the responsibility and expertise required. The role demands a hands-on leader who excels at multi-tasking, problem-solving, and making strategic decisions that support the restaurant’s profitability and growth.
Key responsibilities include training and developing employees, executing company policies, and actively engaging in guest relations to uphold Jersey Mike's reputation for culinary excellence and service quality. The manager will also participate in efforts to maintain food safety standards in accordance with local and federal regulations, guaranteeing the health and safety of both guests and crew members.
Working in this role requires the ability to work a demanding schedule that totals approximately 50 hours weekly over five days, including occasional weekends and most holidays, with exceptions for major holidays such as Thanksgiving, Christmas, and Easter. Flexibility, strong leadership skills, and excellent communication are essential qualities to succeed and lead effectively within the fast-paced environment of food service.
Joining Jersey Mike's means becoming part of a team dedicated to creating memorable dining experiences and fostering a positive environment for both guests and employees. The General Manager will engage with daily challenges and opportunities, making decisions that directly affect the restaurant’s performance and customer satisfaction. This role promises professional growth and the chance to significantly impact the restaurant's success while being supported by a reputable brand with robust training and benefits.
This particular opportunity is based in Goshen, New York, where Jersey Mike's is seeking a dynamic and experienced General Manager to oversee daily operations. The role is pivotal and offers an exciting chance for a motivated leader to contribute significantly to the success of the establishment. As a General Manager at Jersey Mike's, the successful candidate will be entrusted with upholding the company’s high standards for food production and service, managing a diverse team efficiently, and ensuring every guest receives outstanding service.
The General Manager will play an integral role in the operational management of the restaurant, balancing responsibilities such as controlling food and labor costs with maintaining a positive work culture. This full-time position offers a competitive salary range between $60,000 and $70,000 annually, reflecting the responsibility and expertise required. The role demands a hands-on leader who excels at multi-tasking, problem-solving, and making strategic decisions that support the restaurant’s profitability and growth.
Key responsibilities include training and developing employees, executing company policies, and actively engaging in guest relations to uphold Jersey Mike's reputation for culinary excellence and service quality. The manager will also participate in efforts to maintain food safety standards in accordance with local and federal regulations, guaranteeing the health and safety of both guests and crew members.
Working in this role requires the ability to work a demanding schedule that totals approximately 50 hours weekly over five days, including occasional weekends and most holidays, with exceptions for major holidays such as Thanksgiving, Christmas, and Easter. Flexibility, strong leadership skills, and excellent communication are essential qualities to succeed and lead effectively within the fast-paced environment of food service.
Joining Jersey Mike's means becoming part of a team dedicated to creating memorable dining experiences and fostering a positive environment for both guests and employees. The General Manager will engage with daily challenges and opportunities, making decisions that directly affect the restaurant’s performance and customer satisfaction. This role promises professional growth and the chance to significantly impact the restaurant's success while being supported by a reputable brand with robust training and benefits.
Job Requirements
- Strong communication skills
- Food service experience
- High school diploma, or GED
- College degree preferred
- Computer skills
- Ability to learn new skills quickly
- Problem solving skills, guest service and decision making
- Must be able to work a 5-day, 50-hour shift, including occasional weekends and most holidays
- Maintain and enforce standard operating procedure of the company
- Must be able to properly lift, pull and push up to 25lbs
- Ability to travel to other restaurants, main office, meetings, etc. as needed
- Strong communication and leadership skills
- Self-motivated, service-oriented, and friendly
- Ability to handle multiple tasks simultaneously
Job Qualifications
- High school diploma or GED
- College degree preferred
- Prior experience in food service industry
- Strong communication and leadership skills
- Ability to manage multiple tasks effectively
- Problem-solving and decision-making skills
- Computer proficiency
- Knowledge of food safety standards
Job Duties
- Manages food and labor costs
- Trains, monitors, and reinforces food safety procedures
- Executes company policies and procedures
- Develops and implements appropriate strategies to resolve unfavorable trends to enhance sales and profits
- Provides proper training for team members
- Anticipates and identifies problems and initiates appropriate corrective action
- Hiring and developing crew members, conducting new hire orientation, and developing the training plan for each new hire
- Scheduling and deploying the team correctly
- Addressing performance issues, retention of store management and crew
- Assisting in the resolution of guest issues
- Uphold company food safety, food handling and sanitation requirements to ensure health and safety of guests and crew members
- Ensure business and personnel practices are conducted according to state and federal laws and consistent with Jersey Mike's policies and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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