Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Salary
Rate:
Range $55,076.00 - $60,357.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Generous Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan with company match
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral Bonus Program
Job Description
HMSHost, a global leader in managing dining and retail experiences in travel venues, operates a variety of restaurants and concessions in airports, highways, and other travel locations. At Portland International Jetport, HMSHost manages Starbucks, a well-known global coffeehouse brand, providing exceptional customer service and premium coffee to travelers. The establishment located at Main Terminal, Gate A06, Portland, ME, combines the dynamic atmosphere of airport operations with the high standards of the Starbucks brand. HMSHost is dedicated to delivering excellent dining experiences while fostering a supportive and thriving workplace for its employees.
The General Manager I (GM) role at HMSHo... Show More
The General Manager I (GM) role at HMSHo... Show More
Job Requirements
- Documented and demonstrated restaurant management skills
- minimum 3 years of P&L management experience in relevant restaurant setting
- overall 5-7 years restaurant experience
- strong leadership, delegation and issue resolution abilities
- capable of managing multiple priorities
- proficient in understanding and applying HMSHost policies and standards
- excellent communication skills
- able to work varied and rotating schedules including opening, busy, and closing shifts
- knowledge and adherence to federal, state and local health and safety requirements
- ability to conduct hiring and staffing decisions
- commitment to employee engagement and development
- must be able to speak, read and comprehend instructions and policies
- must support HMSHost diversity and inclusion philosophy
- eligible to work in the US
Job Qualifications
- Demonstrated management experience in QSR or similar restaurants
- proven P&L responsibility with at least 3 years managing restaurant operations
- 5-7 years of overall restaurant industry experience
- graduation from food service management or culinary program is preferred
- strong team management and delegation skills
- ability to manage multiple priorities
- knowledge of HMSHost policies, products, and procedures or ability to learn quickly
- excellent communication skills including reading and comprehending policy documents and brand standards
- ability to promote diversity and inclusion
- skilled in employee training and development
Job Duties
- Open and close the restaurant ensuring all procedures and checklists are followed
- deploy staff and manage resources to maximize profitability
- assign work tasks and prepare schedules, ensuring shifts are covered
- provide coaching, support, and encouragement to staff to achieve business goals
- conduct interviews and make hiring, termination and promotion decisions
- ensure compliance with diversity and inclusion policies
- manage onboarding and offboarding of associates including training and compliance
- monitor financial and operational data to track progress and assign tasks
- recognize and motivate employees through recognition programs
- enforce all employee engagement behaviors
- ensure product availability and manage inventory orders
- oversee receiving goods, processing invoices and vendor relations
- maintain proficiency in management systems and tools
- monitor and maintain restaurant equipment and schedule repairs
- manage response to audits and minimize waste including participation in food donation programs
- assess and coordinate employee training and development
- encourage adoption of new technology
- ensure brand standards, labor relations and lease agreements are followed
- develop strategies to increase revenue
- manage daily activities and resolve staff and customer issues
- implement marketing and promotional programs
- uphold all federal, state, and local health, safety and sanitation standards
- train staff on wellness protocols and COVID-19 requirements
- perform health and safety activities as per company guidelines
Job Location
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