General Manager I

Workplace Hospitality specializes in building dining and hospitality programs that are sustainable, adaptable, and aligned with the real-world operational needs of each client space. Their chef-led menus are carefully designed to meet the preferences of individuals while considering the practicalities of the business environment. From single location setups to nationwide operations, their programs are scalable and flexible, ensuring consistency and reliability across various sites and shifts. Their philosophy centers on delivering good food and excellent service through committed people, ensuring every operation runs smoothly and satisfies customer expectations.

Aramark, a global leader in food and facilities services, employs this approach through their Workplace Hospitality division. Aramark operates in 15 countries, serving millions of guests daily with a commitment rooted in service and excellence. They emphasize creating a positive workplace culture where employees are empowered to grow their talents and pursue their passions. Aramark offers comprehensive benefits and fosters an inclusive environment valuing equal employment opportunities without discrimination.

The General Manager position at Aramark is a pivotal leadership role responsible for overseeing multiple contracted service lines such as food service, facility support, custodial services, retail, lodging, transportation, and more for a client with typically $2-15 million or more in revenue. This salaried position, ranging between $96,000 and $110,000 annually, demands a blend of operational expertise, financial acumen, and strong client relationship management. The General Manager plans, manages, and leads a team to meet operating goals, enhance customer satisfaction, and align with client objectives. They play a crucial role in developing and implementing operational strategies, managing budgets in partnership with finance teams, and maintaining compliance with safety and regulatory standards.

In this role, the successful candidate will guide and motivate a management team and staff focused on delivering service excellence. They will analyze operational performance, recommend improvements, and foster initiatives that grow and improve business operations. This individual will also ensure adherence to Aramark’s standards of operation and compliance with local, state, and federal regulations. As part of Aramark’s commitment to employee growth, the role may include opportunities for developing new skills and adapting to the evolving needs of the business. Furthermore, the General Manager is expected to lead with integrity, uphold safety standards, and contribute to a positive, productive workplace conducive to employee retention and client satisfaction.

Aramark offers an attractive compensation package and benefits including medical, dental, vision care, work/life resources, retirement savings plans such as 401(k), paid time off including parental leave, and disability coverage. Benefits may vary by location and employee eligibility. Aramark also complies with all applicable Fair Chance laws ensuring equitable hiring practices. The General Manager role represents an exciting opportunity for seasoned hospitality or operations professionals looking to lead in a dynamic, impactful environment where leadership, strategic thinking, and operational excellence converge.