General Manager - Hyatt Place Waco - South at Palette Hotels Waco, TX
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Development Programs
competitive salary
Positive team culture
Job Description
Palette Hotels is a recognized hospitality management company known for operating unique and upscale hotels, including the Hyatt Place brand. With a commitment to quality service and operational excellence, Palette Hotels strives to create memorable guest experiences while supporting its workforce through dedicated leadership, extensive training, and development opportunities. The company is proud to hold itself to the highest industry standards and principles, fostering a positive team-oriented culture where associates are empowered to make a difference. Based in Waco, TX, Palette Hotels manages the Hyatt Place Waco - South, a modern hotel designed to offer comfort, convenience, and exceptional service to its guests.
The General Manager position at Hyatt Place Waco - South is a critical leadership role that demands a dynamic, creative, and passionate individual capable of maximizing profitability while maintaining impeccable standards of service. The General Manager will be responsible for overseeing all aspects of hotel operations, including budget management, staff development, quality control, and guest satisfaction. This position requires a seasoned professional with a minimum of two years of experience in hotel general management. The ideal candidate will demonstrate operational expertise across all hotel departments, possess strong leadership skills, and exhibit the ability to inspire and motivate a diverse team. The role also involves fostering a cohesive and productive work culture, ensuring safety and sanitation standards, and maintaining judicious control over hotel expenses. This full-time role offers a challenging yet rewarding environment where the General Manager will directly impact the overall success of the property and brand reputation.
The General Manager position at Hyatt Place Waco - South is a critical leadership role that demands a dynamic, creative, and passionate individual capable of maximizing profitability while maintaining impeccable standards of service. The General Manager will be responsible for overseeing all aspects of hotel operations, including budget management, staff development, quality control, and guest satisfaction. This position requires a seasoned professional with a minimum of two years of experience in hotel general management. The ideal candidate will demonstrate operational expertise across all hotel departments, possess strong leadership skills, and exhibit the ability to inspire and motivate a diverse team. The role also involves fostering a cohesive and productive work culture, ensuring safety and sanitation standards, and maintaining judicious control over hotel expenses. This full-time role offers a challenging yet rewarding environment where the General Manager will directly impact the overall success of the property and brand reputation.
Job Requirements
- must be able to favorably represent hotel to guests and community
- operational knowledge of all hotel phases
- knowledge of budget and accounting
- skill in sales procedures
- ability to select, develop and motivate personnel
- responsible for products, inventory, and consumables
- responsible for hotel equipment and furnishings
- responsible for revenues and cash handling
- maintain impeccable standards and service expectations
- ability to translate expectations to hotel team
- strong leadership qualities
- skilled at building cohesive teams
- ability to inspire confidence and respect
- excellent communication skills
- ability to establish effective relationships internally and externally
- ability to read, write and comprehend effectively
- contemporary and creative mindset
- ability to anticipate and respond to changing environments
- ability to partner with internal business alliances
- experience as hotel general manager for 2 years
Job Qualifications
- 2 years of experience as a hotel general manager
- strong leadership and team-building skills
- operational knowledge of hotel budget and accounting
- proficient in staff development and motivation
- excellent communication abilities
- experience with hotel sales and forecasting
- commitment to exceptional guest service
- ability to manage multiple departments
- understanding of safety and sanitation regulations
- ability to prepare and analyze reports
Job Duties
- Develop operating budgets
- maintain quality standards for guestrooms and public areas
- inspect rooms weekly
- analyze operations and meet with department heads
- select, train and supervise department heads
- counsel and motivate employees
- establish programs to improve employee morale
- delegate work responsibilities
- participate in sales and forecasting meetings
- prepare timely reports and recommend improvements
- prepare annual capital improvements list
- study and analyze staffing and payroll
- approve overtime
- maintain employee files and payroll submissions
- control hotel expenses
- inspect property for safety and sanitation
- obtain competitive rate information
- adhere to company policies and brand standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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