General Manager - Hyatt House, Boulder/Broomfield, Colorado

Hyatt House Boulder/Broomfield is a well-established hotel property located strategically between the cities of Boulder and Denver, Colorado. This property features 123 rooms, offering guests convenient accommodations for business or leisure travel within the vibrant Colorado region. Hyatt House, as part of the Hyatt portfolio, is a recognized leader in hospitality known for its commitment to quality service, comfort, and innovative guest experiences. The hotel caters to both short- and extended-stay guests, providing an inviting atmosphere combined with modern amenities. The location of this Hyatt House ensures easy accessibility to the cultural, educational, and commercial hubs of Boulder and Denver, making it an attractive choice for travelers and visitors to the area. The hotel's staff and management team are dedicated to upholding the high standards expected by the Hyatt brand, contributing to an excellent reputation and positive guest satisfaction scores.

We are currently seeking an experienced and driven General Manager to lead this hotel to new heights. As the General Manager, you will play a crucial role in inspiring your team to achieve greatness and fostering an environment where all employees can thrive. You will demonstrate leadership by encouraging and supporting staff to reach their full potential, creating a workplace culture that is recognized as a Great Place to Work for all team members. Leading with integrity, transparency, respect, and professionalism, you will nurture a supportive atmosphere that cares not only for the employees but also for their families. This role requires a hands-on leader who can manage all hotel operations, liaise effectively with Hyatt Brand Representatives, owners, and corporate partners, and ensure brand standards and financial goals are consistently met.

The ideal candidate for this role is organized, detail-oriented, and experienced in leading a winning team of passionate, service-driven hospitality professionals. Strong sales capabilities and networking skills are essential, along with a proven track record of driving Guest Satisfaction Scores (GSS). You should have a solid background in hiring, mentoring, and motivating teams to deliver outstanding results, alongside the ability to manage financial outcomes successfully. Experience in food and beverage operations and excellent customer service delivery are important competencies. Previous experience as a General Manager is required, and prior experience within the Hyatt brand is highly preferred.

As a Concord Leader, you will embody the company’s mission statement and be an ambassador to its five cornerstones: Quality, Integrity, Community, Profitability, and Fun. You will be instrumental in coaching and developing a high-achieving team dedicated to exemplary guest satisfaction. This leadership role involves meeting operational deadlines, controlling budgeted revenues, overseeing profit margins, and ensuring attention to detail in maintaining brand standards. Concord Hospitality provides unmatched property support, including IT services, revenue management, digital marketing, accounting, and HR support, giving you access to comprehensive resources that aid in successful hotel operations.

At Concord Hospitality, a commitment to an Associate First culture fosters personal and professional growth, diversity, and a balance between work and life. The company supports ongoing training and development, career progression, and a work environment that values collaboration and respect among its staff. If you are a proven leader looking to join a growing, award-winning hospitality company in a thriving location, this General Manager position at Hyatt House Boulder/Broomfield might just be the perfect opportunity. The position offers competitive compensation, with a salary range between $83,376 and $93,000, along with comprehensive benefits designed to support you and your family’s well-being and career advancement.