General Manager - Hotel at Nashville Hospitality Concepts Nashville, TN
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $85,000.00 - $120,000.00
Work Schedule
Standard Hours
Benefits
Dental Insurance
employee discount
Health Insurance
Life insurance
Paid Time Off
Paid training
Vision Insurance
Job Description
Nashville Hospitality Concepts is a well-established hospitality company located strategically across the street from Nissan Stadium and Downtown Nashville, TN. Our company prides itself on operating high-quality hotel properties that deliver exceptional guest experiences in the vibrant and dynamic Nashville area, a city renowned for its lively music scene, burgeoning tourism, and rich cultural heritage. At Nashville Hospitality Concepts, we value professionalism, hard work, and dedication to excellence. Our team is committed to providing a welcoming, memorable stay for every guest, while fostering a positive and collaborative work environment for our employees. We are recognized for our outstanding service levels and continuous focus on operational excellence, ensuring our hotels remain top choices for travelers visiting Nashville.
We are currently seeking a highly skilled and experienced General Manager to lead one of our premier hotel properties. This full-time position offers a competitive annual salary ranging from $85,000 to $120,000 and is integral to our continued success and growth. The General Manager will be responsible for the complete oversight and management of daily hotel operations, ensuring outstanding service delivery, financial performance, and guest satisfaction. The ideal candidate will be a dynamic leader with a proven background in hotel operations management, particularly in a mid-service environment. Ownership of financial objectives and experience managing large teams are critical aspects of this role.
The General Manager will oversee all facets of the hotel’s functions, including front desk operations, housekeeping, food and beverage services, maintenance, and conference services. They will develop and implement policies and standards that promote operational efficiency and service excellence. Coordination with human resources and sales teams will be essential to build a positive workplace culture and maximize revenue opportunities. The role requires a proactive, hands-on approach, with frequent walkthroughs and quality checks to uphold high standards at every guest touchpoint. Exceptional communication skills and the ability to effectively manage multiple priorities in a fast-paced environment are essential. This position also mandates schedule flexibility, including nights, weekends, and holiday shifts to support the business needs.
Our General Manager will be instrumental in shaping our guests’ experiences through ensuring that all departments collaborate seamlessly and deliver superior service compliant with company guidelines and customer expectations. This opportunity offers a chance to join a passionate team dedicated to hospitality excellence in one of the most exciting cities in the United States.
We are currently seeking a highly skilled and experienced General Manager to lead one of our premier hotel properties. This full-time position offers a competitive annual salary ranging from $85,000 to $120,000 and is integral to our continued success and growth. The General Manager will be responsible for the complete oversight and management of daily hotel operations, ensuring outstanding service delivery, financial performance, and guest satisfaction. The ideal candidate will be a dynamic leader with a proven background in hotel operations management, particularly in a mid-service environment. Ownership of financial objectives and experience managing large teams are critical aspects of this role.
The General Manager will oversee all facets of the hotel’s functions, including front desk operations, housekeeping, food and beverage services, maintenance, and conference services. They will develop and implement policies and standards that promote operational efficiency and service excellence. Coordination with human resources and sales teams will be essential to build a positive workplace culture and maximize revenue opportunities. The role requires a proactive, hands-on approach, with frequent walkthroughs and quality checks to uphold high standards at every guest touchpoint. Exceptional communication skills and the ability to effectively manage multiple priorities in a fast-paced environment are essential. This position also mandates schedule flexibility, including nights, weekends, and holiday shifts to support the business needs.
Our General Manager will be instrumental in shaping our guests’ experiences through ensuring that all departments collaborate seamlessly and deliver superior service compliant with company guidelines and customer expectations. This opportunity offers a chance to join a passionate team dedicated to hospitality excellence in one of the most exciting cities in the United States.
Job Requirements
- Minimum of 3 years’ hotel operations management experience in mid-service environment
- Bachelor’s degree or equivalent combination of education and experience
- Proven track record of meeting financial objectives
- Proficiency in Microsoft Office
- Strong collaboration skills
- Exceptional guest service focus
- Reliable and responsible character
- Initiative and problem solving abilities
- Multitasking capability
- Excellent communication skills in English
- Flexible availability including nights weekends and holidays
Job Qualifications
- Minimum of 3 years’ previous hotel operations management experience in a mid-service environment
- Bachelor’s degree and/or appropriate combination of education and work experience
- Experience executing against operating budgets with history of meeting or exceeding financial objectives
- Strong systems knowledge and proficiency in Microsoft Office programs
- Demonstrated success collaborating with diverse organizational functions
- Exceptional service orientation and ability to deliver on guest needs
- Reliable and responsible with exceptional follow up and attention to detail
- Proactive approach with initiative and problem solving skills
- Ability to multitask and manage priorities in a fast-paced environment
- Highly developed customer service skills
- Effective verbal and written communication skills in English
- Ability to work flexible schedule including nights weekends and holidays
Job Duties
- Schedule flexibility and ability to work extended and/or irregular hours including nights weekends and holidays
- Review daily operating results and weekly forecasting and scheduling taking immediate corrective action if required
- Monitor and evaluate each department’s daily activities to ensure successful operation of hotel facilities services and amenities
- Establish and review departmental standards guidelines and objectives
- Update and revise as necessary
- Oversee hotel administrative processes such as staffing training and budgeting/finance to ensure proper planning and organization
- Support the hotel’s sales and business strategies to maximize revenues and profitability
- Partner with HR to create a positive work environment
- Serve as a support resource for front line staff in all departments
- Conduct daily walk-throughs and quality checks to drive exceptional service and guest satisfaction at all points of contact
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
