General Manager - Hospitality & Restaurant

The Salty Donut is a modern, chef-driven craft donut and coffee shop known for its innovative small-batch flavors, high-quality ingredients, and vibrant guest experiences. From humble beginnings in a tiny vintage camper, The Salty Donut has evolved into a nationally loved brand with a loyal community and long lines out the door. This rapid growth is a testament to the company's dedication to quality, hospitality, and creating unique spaces that customers genuinely enjoy. The Salty Donut prides itself on offering unforgettable vibes alongside its artisanal products, making it a favorite destination for donut and coffee lovers alike. The establishment embodies a culture that values energetic, team-oriented individuals who are passionate about food, service, and innovation. With a brand expanding nationally, The Salty Donut presents an exciting opportunity for professionals looking to join a fast-moving, fun, and flavor-obsessed company.

The role of General Manager at The Salty Donut is a dynamic leadership position perfect for hospitality professionals who excel in fast-paced environments and have a passion for developing strong teams. This position offers an exceptional opportunity to take ownership of a bustling store, driving culture, quality, and operational performance. As the General Manager, you will spearhead the daily management, ensuring the guest experience is elevated every single day through superior service and a positive atmosphere. Your leadership will impact all facets of the operation, including front-of-house and back-of-house teams, product consistency, store cleanliness, and adherence to operational standards.

This role is ideal for individuals with experience in quick-service restaurants (QSR), fast casual dining, cafes, bakeries, or restaurant management who are looking to lead a team with a guest-obsessed and people-focused mindset. The General Manager will proactively solve challenges, maintain calm under pressure, and serve as a confident presence who fosters growth and teamwork. In addition to overseeing daily operations such as scheduling, labor management, inventory control, and store standards, the General Manager will also drive key performance indicators like profit and loss (P&L), cost of goods sold (COGS), labor metrics, sales, and customer satisfaction. Beyond operations, the role also encompasses managing catering services, community events, and local activations to further build the brand presence.

The Salty Donut offers a competitive salary plus monthly bonuses, with a flexible 45-50 hour workweek that allows for work-life balance. The company supports its employees with generous benefits including health, dental, and vision insurance, a matching health savings account (HSA) and 401(k) plan, company-paid life insurance, employee assistance programs, and even pet insurance. Employees enjoy significant perks such as a 40% discount on donuts, coffee, merchandise, and catering, along with friends and family discounts and an anniversary recognition program. Additionally, the company provides six weeks of paid parental leave, paid time off, sick leave, and well-being time, ensuring that team members are supported both professionally and personally. For those eager to grow, The Salty Donut offers real career advancement opportunities within a rapidly expanding brand. If you are a hands-on leader who loves people, food, and creating memorable experiences, this is your chance to lead and grow with a unique and beloved company.