General Manager Home 2 Springfield

Scarlet & Gray Hospitality is a progressive hotel ownership company dedicated to providing exceptional hospitality management services and quality hotel development. With its core motto, 'Hospitality...we get it,' the company emphasizes achieving 100% customer satisfaction by truly listening to their customers and clients. As an operator of the Home2 Suites by Hilton brand, Scarlet & Gray Hospitality has established a reputation for blending the science of hotel management with the art of hospitality to deliver superior results consistently. Home2 Suites by Hilton is a modern, all-suite extended-stay hotel concept designed to offer contemporary accommodations with customizable guest room designs, including separate sleeping and living spaces to suit both short and extended stays. Located in Springfield, OH, the newest Home2 Suites property offers guests a welcoming and comfortable environment combined with the high standards synonymous with the Hilton brand and Scarlet & Gray Hospitality's intense commitment to quality.

The General Manager role at the new Home2 Suites in Springfield represents a remarkable opportunity for an experienced and energetic hospitality professional to lead this fresh and modern hotel from its inception. This position involves the unique chance to build a dedicated team, establish a service culture that embodies excellence, and drive operational and financial success from day one. This leadership role requires a hands-on manager with strong leadership skills and a solid background in sales and revenue management, essential to driving the business forward in a competitive market. The General Manager will be responsible for all aspects of hotel operations, including pre-opening preparation, staff hiring and training, establishing sales programs, maintaining brand standards, and ensuring superior guest satisfaction.

This is a full-time position that expects the General Manager to work a minimum of 50 hours weekly, including possible weekend and holiday work with a rotational schedule alongside the Assistant General Manager. It offers a competitive salary, bonus opportunities, and benefits, reflecting the importance of this role within the organization. The role demands a candidate who is motivated, detail-oriented, and ready to embrace the challenge of managing a hotel in a fast-paced and hands-on environment. The ideal candidate will have a proven track record in hospitality leadership, excellent communication skills, local market knowledge, and the ability to foster a positive work environment. Embracing both the art and science of hospitality, the General Manager will play a pivotal role in ensuring the success and growth of this Hilton-branded extended-stay property in Springfield. This position not only offers an exciting career challenge but also significant growth potential within a forward-thinking company committed to excellence and innovation in hotel management.