General Manager - Food Services

Aramark Sports & Entertainment is a leading food and beverage management company specializing in delivering exceptional service across sports, entertainment, and hospitality venues. Operating globally with a presence in 15 countries, Aramark prides itself on its commitment to service excellence, community engagement, and sustainable practices. Known for powering millions of guest experiences daily, Aramark offers a dynamic and inclusive work environment focused on employee growth, innovation, and operational excellence. The company’s core mission revolves around creating meaningful impacts for its clients, employees, and communities, fostering a culture where talent and passion are cultivated to their fullest potential. Aramark's Food and Beverage division manages venues ranging from stadiums and arenas to large-scale events, ensuring every guest receives top-tier culinary and service experiences. This makes Aramark a preferred partner for major sporting complexes and entertainment centers.

The General Manager role at Aramark Sports & Entertainment plays a pivotal role in managing the food and beverage operations at a large multi-sport complex located in Cincinnati, Ohio. This full-time position offers an annual salary range of $80,000 to $85,000 and entails comprehensive oversight of multiple contracted services including concessions, catering, and premium dining services. The individual will be responsible for steering multi-million-dollar revenue streams toward the realization of financial goals while delivering exceptional event experiences for sports, concerts, catering, and other large special events hosted at the venue.

As General Manager, you will lead a large team of salaried managers and frontline staff, fostering a culture of operational excellence, safety, and customer satisfaction. You will maintain and build strong relationships with clients and guests, ensuring seamless event execution and innovative service delivery. This includes strategizing new food and beverage concepts to drive incremental revenue growth and collaborating with senior leadership to guide business development initiatives. Your leadership will be instrumental in recruitment, training, and ongoing development of managers and staff, promoting a high-performing team environment.

You should bring a wealth of experience in multi-unit or large venue management, with proven capabilities in financial oversight including budgeting, forecasting, and profit and loss responsibility. Your ability to make data-driven decisions and apply financial analytics will support continuous improvements in operational efficiency and client satisfaction. Working in a fast-paced, complex environment, you will demonstrate agility and proactive problem-solving skills while upholding Aramark’s commitment to service, safety, and inclusivity.

This role requires flexibility in working hours, including evenings, weekends, and holidays, reflecting the demands of large scale sports and entertainment events. Physical stamina is also important as the role may involve lifting, bending, extended walking, and standing, and requires adherence to safety practices including the use of personal protective equipment (PPE). Beyond operational duties, this position offers an enriching leadership experience within an industry-leading company dedicated to growth, diversity, and ethical business practices. Joining Aramark means becoming part of a global team passionate about making a positive impact through excellence in food and beverage service.