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General Manager, Finger Lakes Gaming

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $168,700.00 - $231,900.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k)
Annual performance bonus
paid vacation days
Paid parental bonding leave
Tuition Reimbursement
Friends-and-family discounts

Job Description

Finger Lakes Gaming & Racetrack, owned and operated by Delaware North, is a premier gaming and racing destination located in Farmington, New York. Featuring more than 1,500 video gaming machines and the excitement of live thoroughbred racing from April to November, this esteemed property also offers year-round simulcast wagering on thoroughbred and harness racing from across the country. Guests enjoy a variety of dining options, including a large buffet, within a vibrant and welcoming environment. The racetrack is part of Delaware North's expansive portfolio, a family-owned global hospitality leader with over 100 years of experience, dedicated to providing memorable experiences... Show More

Job Requirements

  • Minimum of 10 years of progressive leadership experience in casino management, including senior-level or property-wide responsibility
  • Demonstrated success managing complex operations with full P&L accountability
  • Strong financial acumen, including budgeting, forecasting, labor optimization, and capital planning
  • Deep understanding of gaming regulations, compliance, and operational best practices
  • Proven ability to lead large, diverse teams and develop future leaders
  • Excellent communication, relationship-building, and decision-making skills
  • Ability to obtain and maintain all required gaming licenses and certifications

Job Qualifications

  • Minimum of 10 years of progressive leadership experience in casino management, including senior-level or property-wide responsibility
  • Demonstrated success managing complex operations with full P&L accountability
  • Strong financial acumen, including budgeting, forecasting, labor optimization, and capital planning
  • Deep understanding of gaming regulations, compliance, and operational best practices
  • Proven ability to lead large, diverse teams and develop future leaders
  • Excellent communication, relationship-building, and decision-making skills
  • Bachelor's degree in hospitality management, business, or a related field preferred
  • equivalent experience considered
  • Ability to obtain and maintain all required gaming licenses and certifications

Job Duties

  • Provide direction in the operation of gaming, racing, and non-gaming departments
  • Establish and administer procedures pertaining to profitability of operating areas, safety, employee relations, guest relations, internal controls, regulatory compliance, and security of company funds and assets
  • Direct, guide, counsel and instruct the day-to-day operations through assigned department leaders
  • Develop and maintain employee culture, professional development, morale, and engagement
  • Stay aware of competitive operations and recommend appropriate action in accordance with a sound marketing plan
  • Monitor financial performance of all areas against planned performance, taking action to improve performance where necessary
  • Maintain updated knowledge of gaming laws and regulations applicable to areas of responsibility
  • Ensure that all assigned departments are staffed with team members who have the skills and aptitude to meet our standard of excellence

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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