General Manager - Fast Food

San Antonio, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Benefits

competitive salary

performance-based bonuses

PPO Medical

PPO Dental

Vision Insurance

Paid Time Off

employee meal benefit program

Job Description

We are a dynamic and rapidly expanding franchisee of Jimmy John’s, known for our commitment to delivering fresh, high-quality sandwiches in a friendly and efficient environment. Unlike your typical fast food chain, we pride ourselves on fostering a culture that values not only speed but also quality, cleanliness, and an exceptional customer experience. Jimmy John’s is a nationally recognized sandwich brand celebrated for its freaky fast service and fresh ingredients, setting a standard in the fast casual dining industry. Our franchisee embraces this philosophy wholeheartedly, maintaining a workplace environment that promotes growth, team engagement, and a passion for excellence. We offer competitive wages, comprehensive benefits, and extensive opportunities for career advancement, making our company not just a job but a stepping stone to a rewarding career in restaurant management.

As a General Manager at our Jimmy John’s franchise, you will play a pivotal role in ensuring the success and smooth operation of the restaurant. You will be responsible for managing all aspects of the restaurant’s day-to-day functions, including staff leadership, inventory management, food quality, customer service, and achieving sales and profitability goals. This position demands a hands-on leader comfortable with managing a team of assistant managers and employees, driving sales growth, and maintaining operational excellence. Your role will include overseeing hiring, training, performance evaluations, and the disciplinary process, ensuring the team remains motivated and productive. The General Manager is also accountable for maintaining a clean and organized environment, adhering strictly to company policies and procedures, and delivering a world-class customer experience at every opportunity. This position is ideal for someone who thrives in a fast-paced setting and possesses strong leadership and multitasking skills. We value individuals who are passionate about food quality and customer satisfaction, and who aspire to develop professionally within the restaurant industry. Our General Manager role not only offers a competitive salary, typically aligned with the candidate’s experience, but also performance-based bonuses, comprehensive medical and dental benefits, paid time off, and a structured path for career progression leading to roles such as Area Manager or Director of Operations.

Job Requirements

Must be at least 18 years of age
Have reliable transportation
Willing to work overtime, holidays, weekends, and days off as business dictates
Physical stamina to work 50-80 hours per week
Ability to use basic math, addition, subtraction, and understand basic fractions
Required to stand, walk, sit, use hands, reach with hands and arms, talk, listen, close vision, distance vision, peripheral vision, and depth perception
Occasionally required to climb, balance, stoop, kneel, crouch or crawl, and lift up to 50 pounds
Must have physical stamina to perform essential job functions
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

Job Qualifications

Ability to use basic math, addition, subtraction, and understand basic fractions
Strong leadership and management skills with experience in hiring, training, and staff development
Excellent customer service skills with the ability to ensure high-quality service delivery
Effective communication and interpersonal skills
Ability to work under pressure in a fast-paced environment
Familiarity with inventory management and ordering systems
Experience in managing cash handling and financial procedures
Knowledge of food safety and sanitation standards
High school diploma or equivalent
Previous experience in restaurant management or related field preferred

Job Duties

Manages a staff of Assistant Managers and approximately 3-15 employees depending on location
Assigns, oversees, and evaluates work for compliance
Manage hiring, training, evaluating, discipline, and termination of employees
Provides on the job training and coaching for new employees
Delegates, and is responsible for, the ordering, receipt, storage, and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft
Assists in the supervision, preparation, sales, and service of food
Forecasts food items by estimating what amount of each food item will be consumed per shift
Supervises food preparation and service operations while on duty
Assists team members during rush periods to ensure restaurant efficiency
Assists team members by greeting customers, taking orders, using the cash register, assembling orders, and checking for completeness and accuracy
Ensures that every customer receives world-class customer service
Completes daily food preparations including meat and vegetable slicing, portioning, and rotating products
Executes systems and procedures with 100 percent integrity and completeness
Completes daily, weekly, and periodic paperwork with accuracy
Controls inventory by using weekly inventory systems and maintains regular inventory ordering schedules
Conducts weekly manager meetings
Audits systems and procedures as well as end of shift paperwork
Completes preventative maintenance and upkeep on store equipment and supplies
Responsible for 100 percent of the cash drawers during the shift
Manages deposits and changes orders per Deposit Operating Procedure
Performs other related duties as required