General Manager - Fast Food

Jimmy John's is a rapidly growing fast-casual restaurant franchise specializing in delivering high-quality, fresh sandwiches with remarkable speed and excellent customer service. Located at 680 S Mill Ave, Ste 102, Tempe, AZ, this franchise distinguishes itself with a commitment to a unique and enjoyable culture where team members are valued, supported, and offered numerous opportunities for personal and professional growth. Unlike traditional fast-food chains, Jimmy John's focuses not just on speed but also on food quality and store cleanliness, creating an environment that is both fast-paced and rewarding for its employees and customers alike. This growing franchise is actively searching for dedicated General Managers who embody the qualities of being fast, attentive, smart, service-oriented, and trustworthy – qualities abbreviated as F.A.S.S.T. – to lead their dynamic teams and maintain their reputation for fresh products and exceptional service.

The role of the General Manager at Jimmy John's is pivotal to the franchise's success. As a General Manager, you will oversee all aspects of the restaurant's day-to-day operations including staff management, customer relations, food quality control, inventory, and financial accountability. You will lead a team consisting of assistant managers and employees, typically ranging from 3 to 15 team members depending on the restaurant size. Your leadership will directly influence the restaurant's efficiency, profitability, and customer satisfaction. The position offers a competitive salary that is commensurate with experience, along with incentives such as 13 periodic bonuses based on store performance for high-achieving managers. Benefits include PPO medical, dental and vision insurance, paid time off, employee meal programs, and numerous opportunities for career advancement toward roles such as Area Manager or Director of Operations.

The General Manager must demonstrate strong organizational and interpersonal skills to hire, train, coach, evaluate, and manage team members effectively. You will be responsible for ensuring compliance with company standards across food preparation, safety, cleanliness, cash handling, and inventory control. The role requires a hands-on approach where you frequently assist team members during busy periods to uphold fast service without sacrificing quality. You will also manage administrative duties including conducting weekly meetings, completing necessary paperwork accurately, forecasting food inventory needs, and facilitating preventative maintenance to keep equipment in optimal condition.

This leadership opportunity demands physical stamina, as the General Manager is expected to work between 50 to 80 hours per week and perform physical tasks such as standing, walking, lifting up to 50 pounds, and other movements to support daily operations. Candidates must be at least 18 years old, possess reliable transportation, and be flexible in working overtime, holidays, weekends, and days off as required.

Jimmy John's emphasizes creating a supportive workplace that encourages upward mobility. Career development programs provide mentorship and guidance through supervisors and HR to help develop strong leadership abilities and a sense of ownership. This role offers an exciting chance to be part of a fast-growing organization where you can truly make an impact on your location’s success and your professional trajectory.