Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Employee Discounts
Job Description
Aramark Healthcare+ is part of Aramark, a global leader in food service, facilities management, and uniform services for various industries including healthcare, education, business, and sports. Serving millions of guests daily across 15 countries, Aramark is dedicated to delivering exceptional service and operational excellence rooted in a mission to positively impact employees, partners, communities, and the planet. Known for its commitment to sustainability, diversity, and professional growth, Aramark provides an inclusive workplace where all employees have equal employment opportunities regardless of race, color, religion, gender, or other protected characteristics. Aramark Healthcare+ focuses specifically on providing tailored contracted services in healthcare settings, including operational management of environmental services, facility support, food service, and other essential service areas critical for hospital and clinical operations.
The General Manager role at Aramark Healthcare+ involves overseeing multiple contracted service lines for client locations with annual revenues typically ranging from $2 million to over $15 million. This leadership position requires strategic planning and day-to-day operational management to ensure client satisfaction, operational efficiency, and adherence to financial goals. General Managers act as the primary point of contact for clients, managing relationships and continuously assessing service quality to implement improvements. They lead and develop diverse teams of managers and staff to meet organizational objectives, driving both employee engagement and exceptional customer experiences. In partnership with the finance team, they manage budgets and optimize financial performance through thoughtful resource allocation and operational practices. A strong focus on compliance with regulatory standards, safety protocols, and company policies is essential. This role demands a blend of financial acumen, operational expertise, leadership ability, and customer service orientation to successfully deliver contracted services and foster business growth within healthcare environments.
General Managers at Aramark Healthcare+ also bring entrepreneurial energy and strong interpersonal skills to communicate effectively with clients, senior leadership, and cross-functional teams. They must navigate complex contractual obligations to identify service opportunities and operational improvements while maintaining Aramark’s standards of business and ethical conduct. Physical requirements may include occasional lifting, bending, pushing, pulling, and extended periods of walking or standing, with appropriate use of personal protective equipment where necessary. This is a dynamic role offering the opportunity to develop new skills, influence positive change, and play a pivotal role in delivering crucial services that impact healthcare operations and patient outcomes. The position offers a chance to grow within a globally recognized company that values purpose-driven work, diversity, and employee development.
The General Manager role at Aramark Healthcare+ involves overseeing multiple contracted service lines for client locations with annual revenues typically ranging from $2 million to over $15 million. This leadership position requires strategic planning and day-to-day operational management to ensure client satisfaction, operational efficiency, and adherence to financial goals. General Managers act as the primary point of contact for clients, managing relationships and continuously assessing service quality to implement improvements. They lead and develop diverse teams of managers and staff to meet organizational objectives, driving both employee engagement and exceptional customer experiences. In partnership with the finance team, they manage budgets and optimize financial performance through thoughtful resource allocation and operational practices. A strong focus on compliance with regulatory standards, safety protocols, and company policies is essential. This role demands a blend of financial acumen, operational expertise, leadership ability, and customer service orientation to successfully deliver contracted services and foster business growth within healthcare environments.
General Managers at Aramark Healthcare+ also bring entrepreneurial energy and strong interpersonal skills to communicate effectively with clients, senior leadership, and cross-functional teams. They must navigate complex contractual obligations to identify service opportunities and operational improvements while maintaining Aramark’s standards of business and ethical conduct. Physical requirements may include occasional lifting, bending, pushing, pulling, and extended periods of walking or standing, with appropriate use of personal protective equipment where necessary. This is a dynamic role offering the opportunity to develop new skills, influence positive change, and play a pivotal role in delivering crucial services that impact healthcare operations and patient outcomes. The position offers a chance to grow within a globally recognized company that values purpose-driven work, diversity, and employee development.
Job Requirements
- Bachelor degree highly preferred
- experience in service industry or contract services
- proven leadership experience
- budget management skills
- strong interpersonal communication skills
- ability to understand contracts and implement requirements
- entrepreneurial mindset
- physical ability to lift, bend, push, pull, walk and stand for extended periods
- willingness to use personal protective equipment as required
Job Qualifications
- Bachelor degree level education highly preferred in an area of food service, hospitality, facilities, or business management
- ability to focus on client and customer services, entrepreneurship and building and growing a strong business
- savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff
- comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues
- meaningful experience in service industry, contract services, or hospitality environment
- proven ability leading through other managers
- experience in creating and managing a department budget, financial controls and analysis
- experience crafting product sales strategies and implementing operational programs and initiatives
Job Duties
- Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations
- manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction
- builds, develops, and leads a management team and staff capable of carrying out organizational objectives
- recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, and contractual obligations
- in partnership with finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity
- manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports
- ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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