General Manager - Delafield Hotel

Geronimo Hospitality Group is a dynamic and innovative hospitality company that stands out from the ordinary. Known for its award-winning boutique hotels, restaurants, and clubs, the group embraces a culture that challenges the conventional way of doing business. Their motto that "THE STATUS QUO SUCKS" reflects their commitment to pushing boundaries and striving for excellence in every aspect of their operations. With a team of cool, driven, and creative professionals, Geronimo Hospitality Group doesn't just set the bar high—they embody the bar, creating unique destinations rather than mere stops along the way. The organization values hard work, competitive spirits, and offers an environment where employees can build their own futures and grow professionally.

One of the crown jewels of Geronimo Hospitality Group is The Delafield Hotel in Wisconsin, one of the state’s most celebrated boutique properties. The Delafield Hotel is renowned for its classic charm and exceptional service, making it a preferred venue for weddings, business meetings, and romantic getaways. It offers guests a secluded and intimate atmosphere that a metropolitan city hotel cannot provide, along with the distinct appeal and personalized care that a national chain often lacks. The hotel prides itself on providing an unforgettable guest experience that blends comfort, elegance, and superior customer service.

As the General Manager of The Delafield Hotel, you will play a pivotal role in the growth, financial profitability, and operational excellence of the property. This full-time position offers an exciting opportunity for a seasoned hospitality professional who is passionate about leading teams and enhancing guest satisfaction. The General Manager will be entrusted with managing revenue, controlling costs, and ensuring a positive and efficient work environment for all team members. You will be responsible for overseeing preventative maintenance and inspections to maintain the integrity of the hotel��s assets and delivering a consistently outstanding guest experience.

Your daily role will be multifaceted, demanding exceptional organizational skills and the ability to multitask in a fast-paced environment. You will be expected to lead with a service-oriented approach, maintaining a friendly and approachable demeanor in all engagements with guests and staff. Your leadership will drive organizational excellence in both operations and customer service. You will be tasked with performance management, budgeting, and financial reporting to senior leadership, ensuring that the property remains competitive and operates within approved financial parameters.

In addition to operational oversight, a critical component of your role will be to foster and maintain team morale. You will recruit, develop, and train associates to uphold the company culture and achieve guest satisfaction benchmarks. Collaboration is key, as you will work closely with various tenants on the property, including restaurants and other leased spaces, to create a cohesive and enjoyable environment for guests.

Geronimo Hospitality Group takes pride in rewarding talent and effort. Employees benefit from comprehensive perks including employee discounts, paid time off, ongoing training and development opportunities, 401(k), medical benefits, 24/7 online care, pet insurance, and more. This is an outstanding career opportunity for driven hospitality leaders ready to join a forward-thinking company that values innovation, dedication, and impact.