General Manager - Cumberland, GA

Sandy Springs, GA, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

short-term disability

critical illness insurance

Hospital Indemnity insurance

accident coverage

permanent life insurance

Pet insurance

Job Description

Fogo de Chao is a renowned Brazilian steakhouse, or churrascaria, that prides itself on offering guests an unforgettable dining journey centered on the culinary art of Churrasco. Dedicated to igniting fire and joy, the company emphasizes caring for its team, guests, and surrounding communities alike. With a mission to feed a purposeful future, Fogo de Chao creates an environment where team members find fulfilling job opportunities and a welcoming atmosphere around the table. The restaurant’s values—teamwork, integrity, excellence, humility, and the spirit of Deixa Comigo (meaning "we've got you")—define the way the organization operates daily, ensuring an inclusive culture focused on collective success.

As a General Manager at Fogo de Chao, you will step into a pivotal leadership role designed to maintain and elevate the standards of this distinguished restaurant brand. The position involves overseeing both the front of house and heart of house managers, alongside an office assistant, fostering a cohesive and high-performing restaurant management team. You will be responsible for attracting, developing, and retaining top restaurant leadership talent and ensuring that staffing levels meet the dynamic demands of the establishment. A key focus will be on the professional growth of next-level restaurant leaders by executing development programs and partnering with Talent Acquisition to communicate advancement opportunities effectively.

You will also collaborate closely with the Sales Manager to drive group dining sales revenues, ensure smooth event execution, and optimize staffing and yield for each event date and time. Monitoring guest satisfaction and brand consistency will be central to your role, including analyzing guest sentiment data to identify trends, address service gaps, and implement corrective improvement plans. Mastery and enforcement of the Guest Ready Routines across various time frames—shift, day, week, month, and quarter—will ensure the restaurant consistently delivers exceptional experiences.

In addition to managing daily operations, you will be accountable for the restaurant’s complete operational and financial success, including achieving revenue and EBITDA targets through strategic forecasting and filling revenue gaps. The role requires an awareness of local and industry dining trends, as well as active participation in the Facilities Maintenance program by submitting timely repair and maintenance requests. Maintaining uncompromised safety standards for guests and employees is a fundamental responsibility.

This role is best suited for an experienced restaurant professional with a strong background in churrascaria cuisine or similar establishments. You will benefit from meaningful travel and opportunities for growth in a supportive environment that actively promotes personal and professional development. Overall, this General Manager position offers a highly rewarding career path within a celebrated restaurant organization committed to hospitality excellence and enduring community impact.

Job Requirements

5 years restaurant operations experience
3 years churrasco and churrascaria cuisine knowledge preferred
high school diploma or equivalent required
bachelor’s degree in hotel or restaurant management desirable
proficient in food planning and preparation purchasing sanitation security company policies and procedures personnel management recordkeeping and preparation of reports
occasional travel required
ability to lift and move up to 25 pounds frequently
high level of endurance mental acuity and toughness to manage conflict and deal successfully with high stress situations

Job Qualifications

High school diploma or equivalent required
bachelor’s degree in hotel or restaurant management desirable
proficient in food planning and preparation purchasing sanitation security company policies and procedures personnel management recordkeeping and preparation of reports
5 years restaurant operations experience preferred
3 years churrasco and churrascaria cuisine knowledge preferred
combination of experience and education will be considered

Job Duties

Advise and oversee restaurant leaders including front of house and heart of house managers and restaurant office assistant
attract develop and retain restaurant leadership
ensure appropriate staffing levels throughout the restaurant
develop next level restaurant leaders
partner with sales manager in growing group dining sales revenues event execution and monitoring appropriate staff and yield for each date and time
execute the manager in development program for new managers in training
partner with talent acquisition to communicate promotion opportunities and offer letters
ensure guest satisfaction and brand consistency in quality of service and product
review guest sentiment determine trends identify gaps and create improvement plans
master and ensure execution of guest ready routines by shift day week month and quarter
achieve revenue targets and monitor key plan drivers by forecasting and filling revenue gaps
recognize local and industry dining trends
responsible for full restaurant operational and financial success
participate in facilities maintenance program by evaluating and submitting repair and maintenance requests in a timely manner
achieve annual ebitda targets
ensure guest and employee safety