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GENERAL MANAGER – CATBIRD

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $90,000.00 - $100,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Comprehensive health and welfare plans
401(k)
College savings plan
Employee stock purchase plan
Paid vacation
Paid holidays
sick leave
family bonding leave
Adoption assistance
Complimentary and discounted stays at Hyatt properties
free colleague meals during shifts
Transit passes
educational assistance

Job Description

Catbird Rooftop is a vibrant, design-forward rooftop destination that offers breathtaking views of the Dallas skyline. Known for its dynamic atmosphere and upscale ambiance, Catbird Rooftop is a premier location for locals and visitors seeking an elevated dining and entertainment experience. As an integral part of the hospitality community in Dallas, Catbird Rooftop stands out by blending innovative design with outstanding service, creating an inviting environment that showcases the best in food, beverage, and culture. This venue is not just a place to dine, but a lively social hub where guests can enjoy curated events, seasonal programming, and exceptional hospitality... Show More

Job Requirements

  • Minimum of 4+ years of progressive food & beverage management experience
  • Proven leadership success in upscale, high-volume environments
  • Strong financial acumen and P&L management experience
  • High energy, entrepreneurial mindset, and motivational leadership style
  • Excellent communication, organizational, and administrative skills
  • Proficiency in Microsoft Word and Excel
  • Flexible schedules including evenings, weekends, and holidays

Job Qualifications

  • Minimum of 4+ years of progressive Food & Beverage management experience
  • Proven leadership success in upscale, high-volume environments
  • Strong financial acumen and P&L management experience
  • High energy, entrepreneurial mindset, and motivational leadership style
  • Excellent communication, organizational, and administrative skills
  • Proficiency in Microsoft Word and Excel
  • Flexible schedules including evenings, weekends, and holidays

Job Duties

  • Oversee all day-to-day operations with a hands-on leadership presence
  • Ensure seamless execution of service standards and brand expectations
  • Maintain expert knowledge of menu items, beverages, and compliance standards
  • Partner with culinary leadership to deliver an elevated dining experience
  • Anticipate high-volume periods and adjust staffing and pacing accordingly
  • Cultivate a culture of hospitality focused on warmth and personalization
  • Actively engage with guests to build loyalty and ensure satisfaction
  • Oversee reservation strategy and table management to maximize revenue
  • Maintain an energetic rooftop atmosphere aligned with brand identity
  • Analyze daily sales and labor metrics against budget and forecast
  • Drive top-line revenue through programming and strategic initiatives
  • Maintain strong cost controls and manage payroll and tip distribution
  • Demonstrate strong P&L ownership and financial acumen
  • Recruit, hire, and develop high-performing hospitality teams
  • Conduct structured performance reviews and ongoing coaching
  • Lead daily pre-shift meetings and maintain team alignment
  • Foster a positive, inclusive, and high-energy culture
  • Collaborate on marketing plans and seasonal programming initiatives
  • Develop rooftop activations, themed events, and holiday experiences
  • Contribute creative ideas that position Catbird as a premier Dallas rooftop destination

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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