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General Manager - Buffalo Wild Wings

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Bonuses
Career development opportunities
Employee Discounts
Retirement Plan

Job Description

Buffalo Wild Wings is an iconic sports bar and restaurant chain founded in 1982 by Jim Disbrow and Scott Lowery, who set out to bring authentic Buffalo, New York-style chicken wings to the Midwest. Over the past 35 years, the company has evolved into a premier destination for sports fans seeking a vibrant atmosphere, great food, and an unforgettable game day experience. Known for its welcoming neighborhood vibe and front-row seat feel for every sporting event, Buffalo Wild Wings offers 26 signature sauces and seasonings that have created a loyal fan base. The brand is synonymous with excitement, community, and fun, making it a top choice for both diners and employees who live and breathe sports culture.

The role of Sports Bar General Manager at Buffalo Wild Wings is a pivotal leadership position where you serve as the head coach of your restaurant team. This full-time role is designed for a passionate individual who thrives in a fast-paced, fun, and dynamic environment. As the General Manager, you will be responsible for leading a team that includes Assistant General Manager, Hospitality Manager, Service Manager, Bar Manager, and Kitchen Manager to deliver an exceptional fan experience every day. Your duties will encompass managing restaurant performance, from local marketing efforts to analyzing profit and loss statements to ensure profitability and growth.

This is more than just a managerial role; it's about fostering and developing a high-performing team passionate about sports and hospitality. You will drive training initiatives, employee engagement, and community connections, often overseeing fundraising activities that strengthen the restaurant's local presence. This position offers an exciting opportunity to combine your love of sports with your management expertise, with the added bonus of never missing a big game.

Buffalo Wild Wings provides a comprehensive benefits package and the opportunity to earn monthly and quarterly bonuses. The company is deeply committed to managerial development, offering pathways from General Manager to Training General Manager or District Manager, making it an ideal career choice for those eager to grow within the hospitality industry. If you have a background in restaurant management, strong leadership qualities, and a passion for delivering outstanding customer service in a sports-centric setting, this role could be your next winning play.

Job Requirements

  • Commercial awareness
  • Confidence
  • Resourcefulness
  • Organizational skills
  • Teamworking skills
  • Verbal communication skills
  • Numerical skills
  • Excellent IT skills
  • Enthusiasm
  • Executive skills
  • Problem-solving skills
  • Showing initiative
  • Setting a good example

Job Qualifications

  • High school diploma or equivalent
  • Bachelor's degree preferred
  • 4-5 years of management experience
  • Previous restaurant general manager experience
  • Strong leadership skills
  • Excellent problem-solving abilities
  • Effective verbal communication skills
  • Team training and development experience
  • Knowledge of labor laws and health codes

Job Duties

  • Recruiting and appraising staff
  • Training and supervising staff
  • Managing budgets
  • Maintaining financial and statistical records
  • Dealing with customer complaints and queries
  • Overseeing stock and pricing control
  • Maximizing profitability and productivity
  • Motivating staff to meet sales targets
  • Setting sales targets
  • Ensuring compliance with safety and health regulations
  • Preparing promotional displays and materials
  • Liaising with management
  • Taking care of promotional prospects, benefits, and salaries of their staff
  • Providing opportunities for staff advancements

Job Criteria

Experience

Mid Level (3-7 years)


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