General Manager - Brooklyn, NY

Petco Animal Supplies, Inc. is a leading pet specialty retailer dedicated to providing everything pets need to live their best lives. With over 60 years of experience, Petco has established itself as a trusted brand where pet parents turn for nutritious food, engaging toys, reliable supplies, and expert advice. Operating more than 1,500 stores across the U.S., Mexico, and Puerto Rico, alongside over 250 Vetco Total Care hospitals and numerous preventive care clinics, Petco serves as a pivotal partner in nurturing the pet-human bond. The company’s commitment extends beyond commerce, evidenced by its founding of Petco Love in 1999, a philanthropic initiative supporting thousands of animal welfare groups and facilitating adoptions of approximately 7 million animals through in-store events.

As a General Manager at Petco, you will embody the company’s mission by leading a vibrant Pet Care Center where the well-being of animals and the satisfaction of customers are paramount. This role is pivotal in driving business success by fostering a passionate team dedicated to excellent animal care, safety, and superior customer service. As a leader, you will own the performance of your center, balancing operational management with community engagement and team development. The position offers a unique opportunity to influence local communities through events and partnerships, making a real difference in the lives of pets and their families.

The General Manager role requires a combination of strong leadership, business acumen, and a heartfelt passion for pets. You will champion Petco’s core values, emphasizing Pet First by ensuring all animals under your care receive humane treatment and a safe environment. In addition to safeguarding pet health, you will cultivate an inclusive and motivated team that delivers memorable experiences, reinforcing the bond between pets and their owners. Your responsibilities include managing financial operations such as sales growth, profitability, labor, and payroll, alongside overseeing merchandise and inventory to uphold brand standards and safety.

Operational excellence is key, with expectations that you maintain store appearance, enforce security protocols, and implement loss prevention strategies effectively. The role demands hands-on involvement on the sales floor, engaging with customers, coaching partners in real time, and driving a culture of fun and fulfillment. As a full-time position, it includes flexibility for evenings, weekends, and holidays, reflecting the need to meet customer needs when they arise.

Petco offers a competitive salary range between $55,000 - $102,000 per year, depending on experience and location, along with a comprehensive benefits package. You’ll gain the chance to join a purpose-driven company that values authenticity, inclusion, and teamwork, fostering career growth through established leadership development programs and diverse career pathways. Joining Petco means becoming part of a team that is passionate about pets and committed to making a positive impact every day.