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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $65,000.00
Work Schedule
Flexible
Benefits
flexible schedule
Health Insurance
Paid Time Off
Dental Insurance
Vision Insurance
401(k)
401(k) matching
Referral program
employee discount
Profit sharing
Job Description
United Concessions Group (UCG) is a well-established, family-owned business that has been a significant part of the Cleveland Hopkins Airport dining experience since 1982. Founded by Joe and Hayat Rababy and now operated by their children and grandchildren, UCG is committed to providing exceptional service and innovative culinary experiences through its managed locations. One of its popular establishments is Woodfired Kitchen, a restaurant located inside the Cleveland Hopkins Airport that offers guests a warm, inviting atmosphere combined with high-quality food offerings. UCG prides itself on fostering a culture of hustle, continuous improvement, and dedication to its customers and partners, positioning... Show More
Job Requirements
- Stands for long periods
- Routinely lifts, carries, and moves materials weighing up to 50 pounds
- Bends, reaches, and moves quickly in tight spaces
- Is legally able to work in the U.S.
- Is able to pass a federal background check
- Executes tasks independently
- Learns and memorizes tasks effectively
- Maintains concentration and focus on tasks
- Performs tasks in small or restrictive spaces
- Works in or around large crowds
Job Qualifications
- Experience in restaurant or hospitality management preferred
- Strong leadership and team-building skills
- Commitment to guest satisfaction and team success
- Ability to multitask and stay calm in a fast-paced environment
- Reliable attendance and a positive attitude every shift
- Food safety certification and high school diploma are a plus
Job Duties
- Lead and support all team members across front-of-house and back-of-house roles
- Provide coaching, feedback, and training to help team members grow and succeed
- Ensure all shift responsibilities are completed before, during, and after service
- Stay attentive to guest needs and ensure a warm, welcoming atmosphere
- Engage with guests to build relationships and encourage repeat visits
- Support team members in delivering consistent, high-quality service
- Oversee food and beverage preparation and presentation to meet brand standards
- Maintain cleanliness, safety, and organization throughout the location
- Ensure accurate cash handling and financial reporting
- Follow all company policies and procedures, including food safety and liquor laws
- Build positive relationships with vendors and suppliers
- Communicate regularly with leadership through meetings and updates
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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