Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $150,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
401K Matching
Travel Discounts
Operational incentive plan
Paid Time Off
Dental Insurance
Vision Insurance
Job Description
Aloft Mountain View is a vibrant boutique hotel located near the heart of Silicon Valley in Mountain View, California. Nestled close to major tech giants such as Google, Microsoft, Apple, and LinkedIn, as well as key landmarks like Shoreline Amphitheatre and Levi's Stadium, Aloft Mountain View offers guests easy access to the dynamic business and entertainment hubs of the region. This Marriott-affiliated property is known for its open, contemporary design and energetic atmosphere, creating a unique experience that reflects the innovation and creativity of Silicon Valley. The hotel is positioned to serve a diverse clientele including tech professionals, business travelers, and tourists seeking a modern and convenient stay.
As part of Crescent Hotels & Resorts, Aloft Mountain View is deeply committed to delivering excellence in hospitality by fostering a culture where associates feel valued and empowered. Crescent Hotels & Resorts emphasizes personal growth, wellness, and inclusive workplace experiences, ensuring that their team members can truly bring their authentic selves to work. This dedication to associate wellbeing is reflected through comprehensive health and wellness programs, best-in-class learning and development opportunities, and travel discounts, all contributing to a supportive environment where employees can thrive.
The General Manager role at Aloft Mountain View is a critical leadership position charged with overseeing the day-to-day operations of this highly rated and busy hotel. The General Manager is responsible for maintaining a customer-centric environment that inspires both employees and guests. This includes leading a team of department managers, managing operational budgets, implementing business plans, and ensuring that the property consistently meets its profitability and quality standards. The General Manager is expected to create a memorable guest experience by upholding excellence in service and product quality.
This role offers an attractive compensation package with an annual salary of $150,000, eligibility for an operational incentive plan, and a comprehensive benefits plan for eligible associates and their families. Additional perks include participation in a 401K matching program and discounts at Crescent-managed properties across North America.
Key responsibilities include administrative oversight such as managing occupancy and revenue reports, business forecasting, staff recruitment and development, community engagement, and maintaining property standards through daily inspections. The General Manager must also effectively communicate with diverse stakeholders including staff, corporate leadership, owners, and the public. The role demands a proactive approach to problem-solving and a commitment to fostering a positive and productive workplace culture. This leadership position also requires occasional travel to corporate meetings and other industry engagements.
To succeed in this role, candidates should have 3-5 years of experience as an Assistant General Manager or General Manager in the hotel industry, with a preference for Marriott experience and knowledge of food and beverage operations. Fluency in English and a strong understanding of financial and accounting procedures are essential. The ideal candidate will demonstrate strong interpersonal skills and the ability to inspire and motivate a diverse team.
Joining Aloft Mountain View means becoming part of a forward-thinking hospitality brand renowned for its vibrant atmosphere and exceptional service in one of the world’s most innovative regions. The General Manager will play a pivotal role in driving the continued success of this dynamic hotel while contributing to the growth and development of its talented team members. This opportunity is perfect for an experienced hospitality leader looking to make a significant impact in Silicon Valley’s competitive hotel market.
As part of Crescent Hotels & Resorts, Aloft Mountain View is deeply committed to delivering excellence in hospitality by fostering a culture where associates feel valued and empowered. Crescent Hotels & Resorts emphasizes personal growth, wellness, and inclusive workplace experiences, ensuring that their team members can truly bring their authentic selves to work. This dedication to associate wellbeing is reflected through comprehensive health and wellness programs, best-in-class learning and development opportunities, and travel discounts, all contributing to a supportive environment where employees can thrive.
The General Manager role at Aloft Mountain View is a critical leadership position charged with overseeing the day-to-day operations of this highly rated and busy hotel. The General Manager is responsible for maintaining a customer-centric environment that inspires both employees and guests. This includes leading a team of department managers, managing operational budgets, implementing business plans, and ensuring that the property consistently meets its profitability and quality standards. The General Manager is expected to create a memorable guest experience by upholding excellence in service and product quality.
This role offers an attractive compensation package with an annual salary of $150,000, eligibility for an operational incentive plan, and a comprehensive benefits plan for eligible associates and their families. Additional perks include participation in a 401K matching program and discounts at Crescent-managed properties across North America.
Key responsibilities include administrative oversight such as managing occupancy and revenue reports, business forecasting, staff recruitment and development, community engagement, and maintaining property standards through daily inspections. The General Manager must also effectively communicate with diverse stakeholders including staff, corporate leadership, owners, and the public. The role demands a proactive approach to problem-solving and a commitment to fostering a positive and productive workplace culture. This leadership position also requires occasional travel to corporate meetings and other industry engagements.
To succeed in this role, candidates should have 3-5 years of experience as an Assistant General Manager or General Manager in the hotel industry, with a preference for Marriott experience and knowledge of food and beverage operations. Fluency in English and a strong understanding of financial and accounting procedures are essential. The ideal candidate will demonstrate strong interpersonal skills and the ability to inspire and motivate a diverse team.
Joining Aloft Mountain View means becoming part of a forward-thinking hospitality brand renowned for its vibrant atmosphere and exceptional service in one of the world’s most innovative regions. The General Manager will play a pivotal role in driving the continued success of this dynamic hotel while contributing to the growth and development of its talented team members. This opportunity is perfect for an experienced hospitality leader looking to make a significant impact in Silicon Valley’s competitive hotel market.
Job Requirements
- Bachelor's degree in hospitality management or related field preferred
- 3-5 years experience as a hotel assistant general manager or general manager
- Proven leadership skills in a busy hotel environment
- Strong communication and interpersonal skills
- Ability to manage budgets, forecasts, and financial reports
- Familiarity with hotel operations and guest service standards
- Ability to handle staff supervision, training, and performance management
- Proficiency in English language
Job Qualifications
- 3-5 years experience as a hotel assistant general manager or general manager
- Marriott experience is a plus
- Previous experience in food & beverage is a plus
- Working knowledge of financial/accounting procedures
- Ability to read, write and speak the English language fluently
Job Duties
- Perform administrative duties including reading and writing reports, dictating memorandums and orally communicating with guests, managers, corporate office, local associations, etc
- Critically review reports of occupancy, revenue etc
- Make judgments and implement changes to maximize profits
- Supervise development of and revision to business plan, annual budget and annual and monthly forecasts, etc
- Formulate complex reports
- Communicate with the public, staff, corporate office and owners
- Interview, hire supervise and counsel department managers in the efficient operation of their respective area(s)
- Meet with, develop and delegate improvement plans for operation and review performance of management team
- Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and approve discipline and all terminations
- Participate in community affairs and maintain positive public image for Crescent and hotel
- Meet with potential and current clients and promote hotel
- Communicate both verbally and in writing to provide clear direction to staff
- Physically tour and visually inspect property on a daily basis
- Monitor cost control, property condition, cleanliness and quality of product and service throughout hotel
- Greet and maintain rapport with associates and customers
- Travel to attend corporate meetings, sales trips and serve on committees such as Research, Development and Standards committee
- Appropriate handle associate issues in conjunction with Human Resources following Crescent policies
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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