General Manager

Papa John's is a globally recognized pizza franchise with over 5,000 locations spanning 44 countries and territories. Known for its commitment to delivering better ingredients and better people, Papa John's has cultivated a reputation for quality and innovation within the foodservice industry. With a firm dedication to employee development and fostering positive team dynamics, the company treats its employees as crucial ingredients that come together to create the ultimate pizza experience. As an international brand, Papa John's combines a collaborative work environment with competitive benefits and compensation to attract and retain top talent in the restaurant industry.

This exciting opportunity as a General Manager at Papa John's entails overseeing all aspects of a franchised restaurant's operations. The General Manager plays a pivotal role in ensuring the delivery of high-quality products and exemplary customer service while working to increase profitability and operational efficiency. This franchise position requires a self-sufficient leader who possesses strong decision-making skills and the ability to instill pride and accountability within their team. As a key leader, the General Manager is responsible for managing day-to-day restaurant operations, adhering to company policies, procedures, and ethical standards, and complying with all federal, state, and local laws. This role also involves evaluating customer feedback, resolving concerns promptly, and maintaining an atmosphere that supports teamwork, energy, and fun.

The successful candidate will recruit and train customer-focused team members, maintain adequate staffing levels in line with sales projections, and build a loyal customer base through exceptional service. Operational responsibilities include managing profit goals, overseeing food, labor, and other controllable costs, and utilizing the company's PROFIT System to correct deviations. Additionally, the General Manager ensures the restaurant is kept clean, equipment is properly maintained, and assets are safeguarded. At Papa John's, there is a strong emphasis on career growth with many promotions occurring from within, providing team members with the opportunity to thrive in a fulfilling and challenging career.

Working as General Manager at Papa John's means being part of a larger family that values ethical business practices, quality, and meaningful work. The company embraces diversity and equal opportunity employment, guaranteeing a workplace free from discrimination based on race, color, religion, sex, age, marital status, protected veteran status, disability, genetic information, sexual orientation, gender identity, or any other legally protected characteristics. If you possess leadership qualities and a passion for the restaurant business, this role offers the chance for personal and professional growth within an internationally respected brand committed to excellence.