Job Overview

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Compensation

Salary
Range $44,300.00 - $66,200.00
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Benefits

competitive salary
Quarterly bonus program
Health Insurance
Dental Insurance
Vision Insurance
long-term disability
short-term disability
Employee assistance program
401K matching plan
Free Food
FREE gameplay
fun work environment

Job Description

Dave & Buster's Inc. and Main Event Entertainment are leading entertainment and dining companies that deliver a unique blend of games, great food, and fun experiences under one roof. With two well-known brands, they offer exciting career growth opportunities in a lively, fast-paced environment. These establishments are dedicated to creating an engaging atmosphere for both guests and employees by fostering a culture that values teamwork, accountability, and enjoyment at work. Operating within the hospitality and entertainment industry, they focus on delivering exceptional customer satisfaction and innovative entertainment options that keep guests coming back.

The General Manager role at Dave & Buster's/Main Event Entertainment is pivotal in driving business success while upholding the companies' Culture of FUN. This leadership position requires a proactive individual who inspires their team, fosters accountability, and ensures operational excellence across all areas of the business. The General Manager is responsible for supervising the entire operation, including entertainment, food and beverage services, financial management, and property upkeep to achieve financial objectives and exceed company standards.

This role demands a strong leader with proven expertise in managing restaurant or hospitality operations, controlling costs, and maximizing profitability. The ideal candidate will have a track record of meeting or surpassing financial goals, overseeing staffing to maintain superior guest experiences, and implementing strategic initiatives to drive revenue growth and operational efficiency. They must be skilled in interpreting financial reports, budgeting, and forecasting to make informed business decisions that positively impact the bottom line.

Additionally, the General Manager will directly influence employee engagement by promoting positive staff relations, effective delegation, and high morale. The position includes managing a diverse team and cultivating a work environment where team members feel motivated and supported to reach their full potential. Furthermore, the General Manager will maintain compliance with health, safety, and labor regulations to ensure a safe and secure environment for both guests and employees.

Day-to-day responsibilities include delivering unparalleled guest experiences by ensuring the best combination of food, drinks, and games, analyzing financial data to develop actionable plans, and continuously improving operational execution through meticulous adherence to standards. This role requires stamina and resilience, as it involves handling high-volume, fast-paced service days, working long hours, and physically demanding shifts.

The compensation for this exciting opportunity includes a competitive salary ranging from $81,299 to $95,646, complemented by a robust benefits package. Candidates will also enjoy perks such as quarterly bonus programs, comprehensive health coverage, employee assistance programs, 401K matching, free meals and gameplay, and a supportive, fun work environment. This role provides expansive growth opportunities within two dynamic entertainment brands, making it an excellent career move for ambitious professionals ready to excel in hospitality management.

Job Requirements

  • 21+ years of age
  • 5+ years of restaurant/hospitality experience
  • Proficient in managing the cost of goods sold and labor
  • Strong business acumen
  • Ability to lead a team to create a memorable guest experience
  • The ability to work weekends, nights and holidays
  • Not afraid to work in a fast-paced, noisy environment with distracting conditions

Job Qualifications

  • Proven track record of successfully managing operations and meeting financial goals
  • Strong ability to lead, motivate, and develop a diverse team, fostering a positive work environment
  • Solid understanding of financial reports, budgeting, and forecasting
  • Experience with cost control, inventory management, and profitability analysis
  • Exceptional skills in delivering high-quality customer service and resolving issues effectively
  • Excellent verbal and written communication skills for interacting with staff, customers, and vendors
  • Familiarity with health and safety regulations, as well as labor laws related to the restaurant industry

Job Duties

  • Promotes positive employee relations, including effective delegation of managerial duties and fostering high staff morale
  • Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets
  • Oversee all operational aspects, including entertainment, food, beverages, equipment, and property, to support the achievement of financial objectives and company initiatives
  • Assures staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience
  • Deliver an unparalleled guest experience through the best combination of food, drinks, and games
  • Maintain a safe and secure environment for all guests and staff
  • Continuously improves operational execution through attention to detail and adherence to operating standards and procedures

Job Criteria

Experience

Mid Level (3-7 years)


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