General Manager

Concord Hospitality is a renowned leader in the hospitality industry, dedicated to delivering exceptional experiences through its portfolio of impressive hotels across the United States. Known for its commitment to quality, integrity, community involvement, profitability, and a fun working environment, Concord has successfully positioned itself as a company that not only values its guests but also invests deeply in its associates. With a strong focus on associate development and work-life harmony, this company creates an enriching culture that supports career advancement and personal growth. Employing a diverse workforce, Concord Hospitality fosters an 'Associate First' culture that nurtures employees at all levels, encouraging them to excel within their roles while also providing ample opportunities for growth and recognition.

The current opening is for a General Manager position at the Homewood Suites – First Ward in Charlotte, North Carolina. This upscale, 13-story, extended-stay hotel boasts 209 modern suites designed to cater to the needs of travelers seeking comfort and convenience. The hotel features 4,000 square feet of street-level retail space, 3,500 square feet of versatile meeting and pre-function areas, a fully equipped fitness center, a refreshing pool, and an inviting lounge with a large outdoor terrace. Its prime location near key Charlotte landmarks such as the UNC Charlotte Center City campus, Spectrum Arena, Bank of America Headquarters, and the Blumenthal Performing Arts Center makes it an attractive option for both business and leisure guests.

As a General Manager at Homewood Suites - First Ward, you will play a pivotal role in leading the hotel to continued success. Your responsibilities will include hiring, motivating, and rewarding a high-performing management team that aligns with Concord Healthcare's mission and values. You will act as the primary liaison between the hotel brand, hotel owners, and Concord Hospitality, ensuring seamless communication and execution of brand standards and operational goals. Exceptional attention to detail in managing financial targets, operating budgets, and supply orders will be crucial to your success in this role. You will also be heavily involved in networking with city officials and representing the hotel as its public face, thereby strengthening community ties and enhancing the hotel’s market presence.

This position demands a strategic leader with strong Hilton experience preferred, general management experience, and a proven track record in driving guest satisfaction scores (GSS). You should possess outstanding sales and networking skills to support the sales and marketing team in maintaining market competitiveness. Equally important is your ability to mentor and lead teams to deliver exceptional results while being hands-on in managing operational and financial performance.

The role offers a competitive salary range of $116,258 to $130,790 and a comprehensive benefits package, including medical, dental and vision plans, life insurance options, short- and long-term disability coverage, 401K with company match, tuition assistance, training, and career development opportunities. Concord Hospitality places a strong emphasis on reward and recognition to ensure you and your team have opportunities to shine both within the company and across the Hilton brand.

Concord Hospitality is more than just a workplace—it is a culture-rich, award-winning company that invests heavily in its people. It provides a supportive, rewarding atmosphere that values diversity, emphasizes work-life harmony, and encourages associates to provide absolute excellence in customer service. If you are a proven leader passionate about hospitality and ready to manage a vibrant, upscale hotel in a thriving market, this opportunity at Homewood Suites - First Ward in Charlotte could be the perfect fit for you. Apply today and take your career to the next level with Concord Hospitality.