Job Overview

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Compensation

Salary
Range $44,300.00 - $66,200.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
performance bonuses

Job Description

Our Company is a well-established leader in the restaurant industry, committed to delivering exceptional dining experiences through outstanding customer service and operational excellence. Rooted in a philosophy that puts guests first, our organization prides itself on fostering a welcoming environment where employees are valued and empowered to succeed. We provide comprehensive training and resources to support our team members’ growth and enable them to reach their full potential. With a focus on ethical business practices and continuous improvement, we have built a brand synonymous with quality and customer satisfaction.

We are currently seeking a dedicated General Manager to oversee the operations and staff of one of our bustling restaurant locations. This role is integral to our success, as you will be responsible for ensuring all Company policies, procedures, programs, and systems are implemented effectively to achieve restaurant objectives. The General Manager is a leadership position requiring a hands-on approach to managing daily operations, staff development, and customer service excellence.

In this role, you will lead by example to create and maintain a "Delight Every Customer" atmosphere. Your leadership will encompass training, direction, and development for both management and crew members, ensuring that every team member is equipped to perform at their best. You will be accountable for managing key operational areas, including food safety, quality, service, cleanliness, sales growth, and profitability. Coordinating with the District Manager, you will set strategic priorities, develop actionable plans, and implement initiatives aimed at enhancing restaurant performance and customer satisfaction.

Your expertise in human resources will be vital in recruiting, retaining, and developing talent within your team. Through timely performance feedback, quality training programs, and the enforcement of HR policies, you will create a motivated, competent staff focused on delivering exceptional guest experiences. This hands-on approach extends to financial oversight, where you will monitor and manage budgets, control costs related to food, labor, and supplies, and analyze profit and loss statements to ensure the restaurant meets or exceeds its financial goals.

The ideal candidate will have at least three years of line operations experience in the restaurant industry or an equivalent combination of education and experience. You will demonstrate strong supervisory skills, financial acumen, and the ability to navigate complex employment laws and company standards. Physical stamina is important, as this position requires the ability to stand for long periods, work in various environmental conditions, and manage multiple tasks in a fast-paced setting.

If you are a results-oriented leader with a passion for hospitality and a commitment to delivering superior customer service, this opportunity as a General Manager offers a rewarding career path with our company. Join us and be part of a dynamic team dedicated to operational excellence and guest satisfaction.

Job Requirements

  • Be 18 years old or older
  • Ability to come to work promptly and regularly
  • Ability to take direction and work well with others
  • Ability to react productively to change and handle other tasks
  • Must be physically capable of standing for long periods, walking, bending, kneeling, reaching, and lifting up to 30 pounds
  • Must be able to work in hot and cold environments and loud settings
  • Must be able to see, hear, talk, smell, taste, and wear a headset to take orders
  • Must be able to travel to other locations as necessary
  • Must be able to concentrate and perform duties accurately in a fast-paced environment

Job Qualifications

  • High school diploma or GED
  • Minimum of 3 years line operations experience in the restaurant industry or equivalent education and experience
  • Ability to learn and apply standard operating procedures
  • Experience in supervisory practices
  • Knowledge of federal, state, and local employment laws
  • Ability to execute training and development practices
  • Ability to complete Serve Safe and Phase training
  • Demonstrated experience interviewing and identifying high performing candidates
  • P&L analysis and corrective measures

Job Duties

  • Manage the operations and staff of the restaurant
  • Execute all company policies, procedures, programs, and systems
  • Provide leadership, direction, training, and development to subordinate managers and crew
  • Ensure achievement of restaurant objectives while maintaining compliance with company guidelines
  • Develop subordinates to maximize their contributions and future promotion opportunities
  • Conduct timely performance feedback and appraisals for management and crew
  • Train, monitor, and reinforce food safety procedures
  • Ensure continual improvement of quality, service, and cleanliness standards
  • Manage and implement plans to maximize sales and profits
  • Control food, labor, and other operating costs
  • Collaborate with district manager to establish priorities and develop restaurant plans
  • Evaluate restaurant performance and implement corrective action
  • Conduct regular managers' meetings

Job Criteria

Experience

Mid Level (3-7 years)


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