General Manager

Dunkin' is a globally recognized brand known for its commitment to delivering high-quality beverages and delicious food, creating moments that matter for customers everyday. Established with a strong foundation in providing exceptional coffee and food service, Dunkin' has grown into a beloved name in the quick-service restaurant industry. With a focus on innovation, customer satisfaction, and community engagement, Dunkin' continues to evolve while staying true to its mission of serving great coffee and snacks with a smile while creating a welcoming environment for all.

As a leading quick-service restaurant (QSR) brand, Dunkin' offers a dynamic workplace where passionate individuals can thrive and develop their careers. The company prides itself on fostering a positive and inclusive culture that encourages teamwork, leadership growth, and operational excellence in a fast-paced environment. Employees at Dunkin' benefit from comprehensive training, advancement opportunities, and a range of employee perks designed to support their personal and professional lives.

The Restaurant Manager role at Dunkin' is a full-time leadership position critical to the success of the store location. Dunkin' is seeking an energetic, driven, and passionate individual who excels at leading teams, managing daily restaurant operations, and ensuring an exceptional customer experience. This role offers competitive pay along with performance-based bonuses, providing financial incentives aligned with store and individual success.

In this role, the Restaurant Manager acts as the heartbeat of the Dunkin' store. The manager is responsible for leading and motivating a high-performing team that consistently delivers outstanding guest service. Managing daily operational functions such as inventory control, staff scheduling, and cash handling are core responsibilities that ensure smooth and efficient store performance. Additionally, the manager enforces food safety, sanitation protocols, and brand standards to maintain Dunkin’s reputation for quality and safety.

Driving sales growth and profitability is a key aspect of this position. The Restaurant Manager employs effective cost control measures and marketing initiatives designed to maximize store revenue and customer traffic. Recruiting, training, and developing team members is also an essential part of the role, as Dunkin' values employee development and promotes from within. Providing a positive, inclusive, and fun workplace atmosphere helps retain talent and fosters a collaborative environment where employees feel valued.

The role requires an individual with 1-3 years of restaurant or retail management experience, with QSR experience considered an advantage. Strong leadership, communication, and organizational skills are essential, as well as a hands-on approach and passion for customer service. Flexibility to work varied shifts, including weekends and holidays, is necessary to meet the operational demands of the restaurant.

Dunkin' offers an attractive package of benefits including paid time off, flexible scheduling, health insurance options, employee discounts, tuition discounts through Southern New Hampshire University, and opportunities for career advancement. Joining Dunkin' means becoming part of a brand that not only fuels the world with coffee but also creates positive and lasting impacts on communities and employees alike. If you are ready to lead with flavor and make a difference every day, this is the role for you.