Job Overview

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Compensation

Salary
Range $42,400.00 - $63,400.00
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Benefits

competitive compensation
performance bonus eligibility
401k
HSA
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid training
Daily Pay Option
Opportunities for advancement

Job Description

Freebirds is a rapidly expanding casual dining restaurant chain dedicated to delivering memorable dining experiences with exceptional hospitality and a vibrant culture. As a Great Place To Work certified company for 2024, Freebirds values its tribe and guests alike, fostering an inclusive and empowering workplace where individuals can be bold and true to themselves. Known for its commitment to quality food, operational excellence, and guest satisfaction, Freebirds is aggressively growing, aiming to double its number of restaurant locations. This bold expansion underscores the company’s dedication to strengthening its brand and extending its reach to new communities, all while maintaining high standards and a welcoming environment.

The role of General Manager (GM) at Freebirds serves as the pivotal strategic and operational leader within the restaurant, responsible for driving the restaurant's overall performance, profitability, and guest satisfaction. This hands-on leadership position entails comprehensive oversight of daily restaurant operations, ensuring the seamless execution of food safety protocols, operational standards, and brand consistency. The GM leads a high-performing management team, cultivating a positive and motivating culture that supports team development, engagement, and excellence in service delivery.

Being a General Manager at Freebirds goes beyond the operational duties - it is about creating memorable experiences for guests, building cohesive teams, and continuously improving every aspect of restaurant performance. The GM models the company’s core values in every interaction, ensuring a safe, clean, and welcoming environment for guests and staff alike. This role requires a leader who is not only strategic but also hands-on, ready to support every position during peak periods and consistently drive operational improvements. The GM’s leadership directly influences the success of the restaurant, from attaining sales and profit goals to maintaining impeccable food quality, service standards, and sanitation.

Employment Type: Full-time Salary: Competitive compensation with eligibility for a performance bonus

This position is vital for setting the tone and direction of each restaurant, harnessing leadership and operational expertise to foster an environment where both guests and team members thrive. The General Manager's impact is tangible in the guest experience and operational efficiency, making this an exciting and rewarding opportunity for professionals passionate about hospitality and restaurant management.

Job Requirements

  • High school diploma or GED
  • Minimum 2 years current experience in casual restaurant industry
  • Ability to withstand physical demands of restaurant environment
  • Strong team leadership and conflict resolution skills
  • Exceptional communication abilities
  • ServeSafe Certification preferred
  • Able to frequently lift and carry up to 70 lbs
  • Able to stand for extended periods
  • Able to bend, stoop, reach, push, and pull regularly
  • Ability to work in varying temperature environments
  • Ability to operate POS systems and kitchen equipment
  • Strong interpersonal communication with employees, guests, vendors, and leadership

Job Qualifications

  • High school diploma or GED
  • 2 years current experience in the casual restaurant industry
  • Strong leadership skills and positive conflict resolution
  • Exceptional written and verbal communication skills
  • ServeSafe Certification preferred

Job Duties

  • Drive overall restaurant performance and profitability
  • Oversee day-to-day restaurant operations
  • Lead and develop a high-performing management team
  • Ensure food safety and operational compliance
  • Cultivate a positive and engaging team culture
  • Deliver exceptional hospitality and guest experiences
  • Support team members as needed and drive continuous improvement

Job Criteria

Experience

Mid Level (3-7 years)


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