General Manager

Lucky Strike Entertainment is a leading location-based entertainment company renowned for its expansive network of 360 upscale and traditional bowling centers, five large waterparks, a prominent amusement park in California, and 10 upscale Boomers Family Entertainment Centers across major markets. Since its inception in 1997 with just one bowling center, Lucky Strike has redefined the entertainment and hospitality industry, growing into a powerhouse company employing over 14,000 associates and generating nearly $1.4 billion in annual revenue. The company prides itself on delivering memorable and unparalleled guest experiences through its diverse entertainment offerings and high-quality hospitality services. With a commitment to creating vibrant, engaging environments, Lucky Strike Entertainment focuses on continuous innovation and growth, making it an exciting place to work and a preferred destination for families and entertainment enthusiasts alike.

The role of General Manager at Lucky Strike Entertainment is a pivotal leadership position responsible for shaping the guest experience, managing the team, overseeing financial performance, and fostering a positive culture within the center. This role demands a hands-on leader who thrives in a dynamic and fast-paced environment, directly engaging with guests and staff to ensure operational excellence. The General Manager will lead all center operations including bowling, arcade, food and beverage services, bar, and event management, stepping into any necessary role to support smooth daily functioning. Moreover, this position carries complete accountability for achieving sales targets, executing marketing initiatives, and hosting memorable events that drive business growth.

As the business owner on-site, the General Manager holds full responsibility for the center's profit and loss, managing labor costs, controlling inventory, and optimizing operational expenses. Maintaining the cleanliness and functionality of all facilities, attractions, kitchens, bars, and event spaces is critical to delivering an outstanding guest experience. The role emphasizes cultivating and developing high-performing teams across all departments, fostering a culture of accountability, empowerment, and genuine hospitality. Performance expectations are established and consistently enforced to maintain superior standards in sales, operations, and customer satisfaction.

Candidates for this leadership opportunity are expected to bring significant management experience in high-volume, guest-centric environments such as entertainment venues, hospitality sectors, or full-service restaurants. A successful record of driving sales growth, meeting financial goals, and demonstrating full P&L fluency—including budgeting, forecasting, labor optimization, and cost control—is essential. Proven ability to grow and develop leadership talent from the ground up is highly valued. The General Manager acts as a visible and approachable leader on the floor, particularly during peak business periods, and must be willing to work a flexible schedule covering nights, weekends, and holidays.

Joining Lucky Strike Entertainment means becoming part of a passionate team that values sustainability in career advancement and offers abundant rewards to its dedicated managers. The company presents a competitive total rewards package with comprehensive benefits, including medical, dental, and vision plans tailored to individual needs, wellness resources, 401(k) retirement plans, employee stock purchase programs, and employee assistance programs. Additionally, employees enjoy vacation time, holiday pay, and attractive perks such as discounts at bowling centers, Boomer's Family Entertainment Centers, waterparks, retail, and events. This rewarding role offers both professional challenge and the opportunity to contribute significantly to a renowned brand committed to exceptional guest experiences and team success.