Job Overview

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Compensation

Salary
Range $130,000.00 - $140,000.00
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Benefits

competitive pay
bonus potential
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid parental leave
Matched 401(k) plan
Life insurance
Employee assistance program
dining credit
dining discount
Pre-tax commuter benefits
Opportunities for learning and mentorship

Job Description

The Modern is a distinguished Michelin-starred contemporary American restaurant located within the Museum of Modern Art in New York City. Renowned for offering refined and unexpectedly playful dishes, The Modern emphasizes exceptional ingredients and seasonality, creating two distinct culinary experiences for its patrons. Guests can enjoy a bold tasting or prix fixe menu in the elegant dining room or opt for an à la carte menu in the vibrant Bar Room. The restaurant’s extensive wine selection highlights an exceptional diversity and value from both classic and emerging wine regions, catering to sophisticated palates and enhancing the dining experience. With two Michelin stars, a Three Star review from The New York Times, four prestigious James Beard Awards, and the Grand Award from Wine Spectator, The Modern is a beacon of culinary excellence. It is proudly part of Danny Meyer’s Union Square Hospitality Group (USHG), known for its innovative hospitality approach and commitment to operational excellence.

The role of General Manager at The Modern is pivotal in driving the day-to-day operational excellence and ensuring a superior guest experience through outstanding hospitality and service. This leadership position requires partnering closely with the Director of Operations and Executive Chef to set, meet, and exceed the business goals while aligning closely with the mission, vision, and core values of USHG. The General Manager is expected to cultivate a culture of Enlightened Hospitality, fostering an environment where every guest and team member feels valued and supported. Key responsibilities include leading a high-performing management team, delivering memorable moments of hospitality, and continuously improving guest satisfaction by engaging with feedback channels. The General Manager must demonstrate strong leadership skills, a friendly and competitive spirit, and a passionate commitment to building teams that embody hospitality excellence.

The ideal candidate will balance operational and administrative responsibilities effectively, using sound judgment to make decisions that support the business’s short-term needs and long-term health. They will work closely with kitchen management to ensure alignment on business goals and provide coaching and development opportunities for all team members. Additionally, the role involves fostering diversity, inclusion, and belonging within the team, seeking opportunities to grow the team thoughtfully. The General Manager also collaborates with Home Office departments to align and support company-wide initiatives and builds strong relationships with other USHG leaders to share best practices and promote well-informed decision-making. This position offers a competitive annual salary of $130,000 to $140,000 plus eligibility for a performance-based bonus depending on the candidate’s experience and impact.

Joining The Modern means becoming part of a culture rooted in care, creativity, and growth, where people are the greatest ingredient. The USHG culture emphasizes six core behaviors that guide teamwork and hospitality: playing to win with humble swagger, connecting dots to build uplifting experiences, committing to excellence, learning from mistakes, practicing generosity, and leaving a positive impact. This unique approach ensures that every staff member is empowered to deliver exceptional service and foster an inclusive, thriving work environment. The General Manager role is essential to maintaining The Modern's legacy of culinary and hospitality excellence, driving the team towards continuous improvement and memorable guest experiences while supporting the evolving needs of this iconic restaurant.

Job Requirements

  • 5+ years of leadership experience in restaurants and hospitality
  • bachelor's degree preferred but not required
  • proficient knowledge of systems and processes in restaurant management
  • strong business and financial acumen
  • English fluency
  • Spanish knowledge preferred

Job Qualifications

  • Bachelor's degree preferred but not required
  • 5+ years of leadership experience in restaurants and hospitality
  • proficient knowledge of restaurant management systems and processes
  • strong business and financial acumen
  • English fluency required
  • Spanish knowledge preferred

Job Duties

  • Cultivate a culture of enlightened hospitality for all stakeholders that supports business objectives and growth
  • lead the management team and team members in delivering consistent, memorable hospitality moments for guests
  • collaborate with management to monitor guest feedback and identify opportunities to improve guest experience
  • provide positive and constructive feedback to drive a high-performing team dedicated to hospitality and business goal achievement
  • foster partnership with executive chef and kitchen management to ensure alignment on business goals and initiatives
  • coach and guide team members to provide growth and development pathways
  • seek internal and external opportunities to build a diverse, inclusive, and belonging team
  • balance operational and administrative responsibilities, making decisions that support both short-term and long-term business health
  • build infrastructure and foundation for operational excellence through clear roles, goals, and resources
  • act as a partner to home office departments to support company-wide initiatives
  • build trusting relationships with USHG leaders to foster communication and collaboration

Job Criteria

Experience

Mid Level (3-7 years)


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