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General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Quarterly bonus program
People development bonuses
Tuition Assistance
Career growth opportunities
Paid Time Off
holiday closures

Job Description

Chipotle Mexican Grill, Inc. (NYSE: CMG) is a renowned leader in the fast-casual restaurant industry, known for its commitment to serving responsibly sourced, classically cooked, real food made from wholesome ingredients without artificial colors, flavors, or preservatives. With a strong presence across the United States, Canada, the United Kingdom, France, and Germany, Chipotle is unique as it owns and operates all of its restaurants in North America and Europe, ensuring consistent quality and integrity in every location. The company is distinguished not only by its innovative approach to food but also by its dedication to fostering sustainable business practices, advancing digital technology, and championing a brand purpose centered around cultivating a better world. Chipotle’s mission is to make better food accessible to everyone while shaping the future of farming and food through direct engagement and thoughtful conversations around food systems and sustainability.

Chipotle is experiencing rapid growth, opening nearly one new restaurant every day, and is currently seeking dedicated leaders to join this exciting expansion. The General Manager role is perfect for individuals passionate about leadership, team growth, and operational excellence. As a General Manager, you will lead from the front by hiring and developing exceptional team members, building a winning culture, and ensuring the smooth operation of an efficient and profitable restaurant. This role offers the unique opportunity to sharpen leadership and operational skills in a fast-paced environment while contributing to a company that values community engagement, innovation, and guest satisfaction. The position is full-time and comes with a comprehensive benefits package to support employee well-being and professional development.

In this role, you will be deeply involved in all aspects of restaurant management. Responsibilities include overseeing the entire employee lifecycle, from recruitment and hiring to training and performance management, ensuring your team is equipped to deliver excellent guest experiences. Maintaining high standards of hospitality and operational performance will be critical, including upholding food safety and compliance standards, managing schedules, handling profit and loss statements, and driving sales through creative marketing and community engagement initiatives. Chipotle emphasizes a guest-obsessed approach, guaranteeing that customers experience speed, accuracy, and outstanding service during every visit. Additionally, you will be responsible for managing digital orders, maintaining a clean and welcoming dining environment, and meeting the restaurant’s financial goals, including achieving annual sales and cash flow plans.

Working as a General Manager at Chipotle means engaging in a dynamic work environment that requires both physical stamina and strong communication skills. The position involves standing and walking for extended periods, lifting items up to 50 pounds, and performing various tasks in a fast-paced kitchen setting. You will work varied shifts, including lunch, dinner, and weekends, to provide leadership around the clock. This role is ideal for those who thrive on building motivated teams, seek career growth opportunities, and are excited to contribute to a company that is redefining fast food to be better and more responsible for people and the planet.

Job Requirements

  • Previous restaurant management experience required, including scheduling, P&L management, food safety, sales forecasting, and recruiting
  • Ability to stand and walk for 10 hours a day
  • Ability to lift 50lbs/25kgs
  • Willingness to work varied shifts including lunch, dinner, and weekends
  • Strong communication skills
  • Passion for hospitality and people development
  • Friendly and enthusiastic attitude

Job Qualifications

  • Previous restaurant management experience
  • Strong leadership and people development skills
  • Excellent communication and interpersonal skills
  • Knowledge of food safety and compliance standards
  • Experience with scheduling and P&L management
  • Ability to manage sales forecasting and recruiting
  • Creative marketing and community engagement abilities

Job Duties

  • Be guest obsessed - uphold top-notch standards of excellence and hospitality
  • Ensure speed of service, accuracy, and positive guest obsessed experience
  • Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management
  • Train and develop crew members, shift leaders, and apprentices, utilizing Chipotle's training tools and resources
  • Direct our team members to deliver accurate and on-time digital orders
  • Be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing)
  • Ensure the dining room remains clean and the restaurant is always guest-ready
  • Uphold food safety, operational, and compliance standards
  • Be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan
  • Work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation

Job Criteria

Experience

Mid Level (3-7 years)


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