General Manager

A&KRB, LLC operates as a dedicated restaurant company doing business under the well-known brand Arby’s. The company is passionately committed to its core philosophy epitomized by its Commitment to Winning: “We outperform everyone in everything that we do with the relentless hunger to always be on top.” This guiding principle drives the organization to consistently innovate, embrace cutting-edge technology, and cultivate a highly skilled and motivated workforce. The staff’s central focus is delivering the best restaurant experience possible for every guest who visits.

Working for A&KRB means being part of a dynamic environment where excellence in service, quality, and operational results is prioritized above all. The culture here fosters growth, teamwork, and continuous improvement, ensuring employees are empowered to perform their roles successfully while maintaining a positive and enjoyable workplace.

The General Manager role at Arby’s managed by A&KRB is a highly responsible and rewarding position that carries the full accountability for all restaurant operations. As the top leader within the restaurant, the General Manager ensures that all daily activities align with the broader business plan and strategic objectives. This hourly position requires strong leadership and operational expertise to coordinate various teams effectively and to guarantee an excellent guest service experience consistently.

The General Manager oversees a variety of personnel including Shift Leaders, Crew Trainers, and Crew Members. A key part of the role is to ensure every employee is well-trained, motivated, and equipped to meet the restaurant’s high standards for customer satisfaction and operational excellence. The General Manager acts as a model of the company’s guest-focused mentality, maintaining an environment where “the Guest is always right” and positive guest interactions are habitual.

Beyond guest relations, the General Manager is responsible for the financial performance of the restaurant. This includes managing labor costs by effective scheduling, adhering to budgetary constraints, and actively engaging in local marketing efforts that support the restaurant’s growth and market share. Additional responsibilities include strict compliance with all labor laws and food safety regulations to preserve the health and safety of guests and staff.

Integral to this leadership role is the continuous improvement of employee skills and morale through coaching, training, and performance feedback. The General Manager fosters a supportive and fun workplace climate to encourage employee satisfaction and retention while driving high performance standards. Employing strong problem-solving skills, the Manager manages daily challenges proactively, supporting a seamless operational flow.

This multifaceted role requires a commitment to working flexible hours, typically spanning a 47.5 to 50-hour workweek, to ensure the restaurant is effectively managed at all times. The General Manager must also possess fundamental computer skills, along with financial and analytical aptitude critical to budgeting and managing the profit and loss statements.

Physical demands of the role include standing for long periods, working in a fast-paced environment around heat, and the ability to lift moderately heavy objects. All candidates must demonstrate strong organizational, communication, and team-building capabilities.

Working at A&KRB under the Arby’s brand offers competitive benefits such as medical, vision, dental insurance, a 401k plan without company matching, six paid holidays, and paid time off. This rewarding career path is suited for experienced restaurant managers aspiring to lead with integrity, foster a guest-centric culture, and drive business success.