Job Overview
Compensation
Salary
Range $54,900.00 - $82,100.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
Job Description
This role is with a renowned hotel enterprise committed to delivering premium hospitality experiences to diverse guests from around the world. Known for its dedication to excellence and a rich tradition of outstanding guest service, the company operates within a competitive global marketplace where quality, strategic leadership, and operational efficiency are paramount. The organization emphasizes a strong corporate culture centered on integrity, teamwork, and innovation, aiming to foster an engaging work environment for its employees and memorable stays for its guests.
The Property General Manager (GM) is a pivotal leadership position responsible for overseeing all aspects of hotel operations to ensure the property’s financial success, guest satisfaction, and operational excellence. This role demands a dynamic leader who can strategically plan and coordinate between various hotel departments to achieve business objectives while maintaining brand standards and exceptional service quality. The GM will be the main ambassador of the hotel, building and sustaining strong relationships with guests, employees, ownership groups, local communities, and brand partners alike. The ideal candidate will possess both a strong operational background and excellent leadership skills to inspire and motivate the team, manage budgets effectively, and uphold compliance with industry regulations.
This role is full-time and requires the GM to be engaged on-site regularly, delivering hands-on leadership and responding quickly to operational challenges and guest concerns. The successful candidate will have the autonomy to drive initiatives that enhance property performance and guest experiences, while also adhering to the overarching goals of the corporate brand. Responsibilities also include directing maintenance and capital improvement projects, collaborating closely with sales and marketing to increase market share and revenue per available room (RevPAR), and managing comprehensive human resources functions including recruiting, training, performance management, and labor compliance. The position requires excellent problem-solving skills, financial acumen, and the ability to communicate effectively at all levels. This is a highly visible role within the hotel and hospitality industry, offering a unique opportunity to lead a vibrant property towards long-term success and operational distinction.
The Property General Manager (GM) is a pivotal leadership position responsible for overseeing all aspects of hotel operations to ensure the property’s financial success, guest satisfaction, and operational excellence. This role demands a dynamic leader who can strategically plan and coordinate between various hotel departments to achieve business objectives while maintaining brand standards and exceptional service quality. The GM will be the main ambassador of the hotel, building and sustaining strong relationships with guests, employees, ownership groups, local communities, and brand partners alike. The ideal candidate will possess both a strong operational background and excellent leadership skills to inspire and motivate the team, manage budgets effectively, and uphold compliance with industry regulations.
This role is full-time and requires the GM to be engaged on-site regularly, delivering hands-on leadership and responding quickly to operational challenges and guest concerns. The successful candidate will have the autonomy to drive initiatives that enhance property performance and guest experiences, while also adhering to the overarching goals of the corporate brand. Responsibilities also include directing maintenance and capital improvement projects, collaborating closely with sales and marketing to increase market share and revenue per available room (RevPAR), and managing comprehensive human resources functions including recruiting, training, performance management, and labor compliance. The position requires excellent problem-solving skills, financial acumen, and the ability to communicate effectively at all levels. This is a highly visible role within the hotel and hospitality industry, offering a unique opportunity to lead a vibrant property towards long-term success and operational distinction.
Job Requirements
- Bachelor's degree in hospitality management, business administration, or related field preferred
- Five plus years of progressive hotel management experience with at least two years in a senior leadership role
- Strong financial acumen with proven success in budgeting, forecasting, and P and L management
- Excellent communication, negotiation, and interpersonal abilities
- Experience with property management systems, financial reporting tools, and Microsoft Office Suite
- Valid Drivers' License and insurability to operate company vehicles
- Requires regular in-person attendance, not a remote or hybrid role
Job Qualifications
- Bachelor's degree in hospitality management, business administration, or related field preferred
- Five plus years of progressive hotel management experience with at least two years in a senior leadership role such as GM, AGM, or Director of Operations
- Strong financial acumen with proven success in budgeting, forecasting, and P and L management
- Excellent communication, negotiation, and interpersonal abilities
- Strong problem-solving and decision-making skills
- Experience with property management systems, financial reporting tools, and Microsoft Office Suite
- Valid Drivers' License and insurability to operate company vehicles
- Bilingual skills are a plus
Job Duties
- Lead, manage, and motivate all hotel departments ensuring alignment with company goals and brand standards
- Oversee daily hotel operations of all departments
- Drive financial performance by managing budgets, controlling costs, maximizing revenues, and achieving profitability targets
- Monitor guest feedback and implement service improvement plans to ensure exceptional guest satisfaction
- Recruit, hire, train, and develop department leaders and line employees
- Establish performance goals, conduct evaluations, and hold staff accountable
- Ensure compliance with company policies, brand requirements, local laws, and safety regulations
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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