General Manager

Zaxbys is a renowned fast-casual restaurant chain that has built its reputation not only on delivering delicious food but also on creating a fun and inviting environment for guests to enjoy memorable moments with friends and family. As a company, Zaxbys emphasizes a strong community culture and a supportive workplace atmosphere, making it a preferred destination for both customers and employees alike. Founded with a vision of quality and hospitality, Zaxbys has consistently grown and expanded, now welcoming talented individuals to join their dynamic team.

The General Manager role at Zaxbys is a key leadership position that requires an individual capable of guiding and inspiring a team to achieve outstanding results. This position offers an annual salary range between $65,000 and $72,000 and includes comprehensive benefits and opportunities for professional growth. The General Manager is entrusted with overseeing daily restaurant operations, ensuring that every guest experiences excellent service and quality food. They are responsible for staffing, team development, cost management, and maintaining operational standards consistently across the restaurant.

This role presents a unique opportunity for passionate leaders who thrive in fast-paced environments and are eager to foster an employee-centric culture that promotes teamwork, respect, and accountability. The General Manager will engage in executing action plans aligned with company objectives to drive sales growth, optimize labor costs, and enhance profitability. Beyond managing day-to-day functions, the role demands a proactive approach in community engagement and strategic sales initiatives to continually boost the restaurant’s presence and success. Zaxbys also values the ongoing development of its team members; thus, the General Manager plays a pivotal role in training, mentoring, and holding their staff accountable to achieve both personal and organizational excellence.

Working at Zaxbys means benefiting from competitive pay, quarterly bonus potential of up to 24% of the annual salary, complimentary meals, and paid time off including holidays. The company fosters internal advancement opportunities and offers an employee referral program to recognize those who contribute to the growth of the team. Additionally, the comprehensive benefits package includes medical, dental, and vision insurance, short and long-term disability coverage, employer-paid life insurance, and a 401(k) plan with employer match under certain eligibility requirements.

Zaxbys sets high standards for leadership and operational excellence. General Managers are expected to complete specific training programs such as the Zaxbys General Manager Development Plan and the Operations Excellence Capstone Class. Essential certifications in Food Safety and Manager certification are also mandatory. The successful candidate will be adept at handling staffing logistics including hiring, scheduling, and maintaining a positive work environment, while effectively managing costs and maintaining compliance with all company and regulatory guidelines.

This position is ideal for individuals who possess strong leadership skills, organizational capabilities, and the ability to interact cooperatively with team members and guests. Zaxbys seeks those with a commitment to excellence, flexibility in work schedule including availability during nights, weekends, and holidays, and a proven track record in restaurant management. By joining Zaxbys, General Managers become integral to a well-established brand focused on growth, community involvement, and delivering exceptional experiences to both employees and customers.