General Manager

Celina, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

competitive salary

performance-based bonuses

PPO Medical

PPO Dental

Vision

Paid Time Off

employee meal benefit program

Job Description

Jimmy John's is a well-established fast food franchise specializing in crafting made-to-order sandwiches with a focus on fresh ingredients and swift service. With its roots dating back to 1983, Jimmy John's has gained a reputation for using all-natural meats and fresh veggies sliced in-house daily, fresh-baked bread made on site, and signature house-made products such as their fresh daily tuna salad. The franchise prides itself on a culture that prioritizes quality, speed, and customer satisfaction, striving to uphold these standards across all its locations. Hiring establishments such as this one emphasize not just food preparation but the complete customer experience, ensuring world-class service delivery and an inviting atmosphere. This particular franchisee is noted for its commitment to going beyond the typical fast food model by nurturing a unique culture branded as "freaky F.A.S.S.T.," which represents their dedication to fast, accurate, consistent service with a special flair and team spirit. They offer competitive wages, benefits, and ample opportunities for career advancement within a friendly and dynamic working environment.

The General Manager role at this Jimmy John's franchise represents a critical leadership position responsible for overseeing all facets of restaurant operations. As the General Manager, you will directly manage a team ranging in size from 3 to 15 employees, including assistant managers, ensuring peak performance, operational efficiency, and adherence to company standards. Your responsibilities include managing hiring, training, employee evaluation, discipline, and fostering a positive work environment that motivates and retains team members. You'll be hands-on with food preparation oversight, order fulfillment, inventory control, and quality checks, all while maintaining a clean, organized, and profitable store. Importantly, you will lead efforts to achieve sales goals, enforce system processes with full integrity, and ensure exceptional customer service that embodies the "freaky F.A.S.S.T." philosophy. This role demands strong leadership, excellent communication skills, and a dedication to maintaining high standards while fostering a lively and supportive team culture. Employees in this role benefit from comprehensive support with mentorship programs, performance-based bonuses, and career growth pathways such as promotion to Area Manager or Director of Operations roles. Working as a General Manager at Jimmy John's offers a unique chance to blend operational management with a passionate food service culture in a brand recognized for freshness and quality culinary experiences.

Job Requirements

Must be at least 18 years of age
must have reliable transportation
willing to work overtime, holidays, weekends, and days off as business dictates
able to work 50-80 hours per week
physical stamina to perform required duties including standing, walking, lifting up to 50 pounds, and other physical activities
ability to communicate effectively
attention to detail with paperwork and operational systems
ability to maintain a clean and organized store environment

Job Qualifications

High school diploma or equivalent
proven leadership and management experience in a fast-paced food service or retail environment
strong communication and interpersonal skills
ability to manage multiple priorities effectively
familiarity with inventory management and food safety standards
capable of training and developing staff
excellent organizational skills
basic math skills including addition, subtraction, and understanding basic fractions
ability to use point-of-sale systems

Job Duties

Manages a staff of Assistant Managers and approximately 3-15 employees depending on location
assigns, oversees, and evaluates work for compliance
manage hiring, training, evaluating, discipline, and termination of employees
provides on the job training and coaching for new employees
delegates, and is responsible for, the ordering, receipt, storage, and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft
assists in the supervision, preparation, sales, and service of food
forecasts food items by estimating what amount of each food item will be consumed per shift
supervises food preparation and service operations while on duty
assists team members during rush periods to ensure restaurant efficiency
assists team members by greeting customers, taking orders, using the cash register, assembling orders, and checking for completeness and accuracy
ensures that every customer receives world-class customer service
completes daily food preparations including meat and vegetable slicing, portioning, and rotating products
executes systems and procedures with 100% integrity and completeness
completes daily, weekly, and periodic paperwork with accuracy
controls inventory by using weekly inventory systems and maintains regular inventory ordering schedules
conducts weekly manager meetings
audits systems and procedures as well as end of shift paperwork
completes preventative maintenance and upkeep on store equipment and supplies
responsible for 100% of the cash drawers during the shift
manages deposits and changes orders per Deposit Operating Procedure
performs other related duties as required