General Manager

Mo' Bettahs is a renowned Hawaiian restaurant chain that embodies a deep respect for the island's rich cultural heritage and values. Rooted in the spirit of Aloha and community, Mo' Bettahs has established itself as a beloved dining destination by celebrating the unique flavors of Hawaii and creating a warm, welcoming environment for guests and team members alike. The company takes pride in its core values: Kuleana (Responsibility), Ho'okipa (Hospitality and Aloha), Ho'okuku (Competitiveness), Mo'omeheu (Culture), Miki'oi (Fine Craftsmanship), and Pono (Righteousness). These values guide every aspect of the business and define the qualities desired in team members, including hunger, kindness, energy, humility, and selflessness.

At Mo' Bettahs, commitment to these principles means not only providing excellent food but also delivering personable service and maintaining a deep respect for Hawaiian culture. Team members are encouraged to take responsibility for their actions, strive for excellence, and pay attention to the smallest details to elevate the customer experience. The company fosters a collaborative and growth-oriented culture where every individual can contribute to the overall success of the restaurant.

The role available at Mo' Bettahs focuses on leadership within the restaurant, balancing operational responsibilities with a strong customer service orientation. This position requires an individual who can take charge of daily brand execution, ensuring that all aspects of front-of-house (FOH) and back-of-house (BOH) operations are running efficiently and effectively. The leader will be responsible for maintaining the cleanliness and organization of the restaurant, driving same-store sales growth, and managing transaction times to enhance line speed.

As the primary point of contact for customer service, this role demands an individual who can handle customer interactions with grace and professionalism while being the steward of the brand's reputation through positive customer reviews. Quality is paramount, and the leader will oversee the preparation and serving of food according to Mo' Bettahs' rigorous standards and procedures. Coordination and leadership of weekly team meetings with key members like the Manager in Training, Off-Premise Coordinator, and Certified Trainer are essential to align team efforts and foster communication.

Additionally, this role will involve essential administrative duties such as reviewing weekly employee schedules, completing reports, managing online ordering, inventory tracking, and staffing based on operational needs. A thorough knowledge of Mo' Bettahs' culture and adherence to health, safety, sanitation, and security standards is critical to succeed in this role. Furthermore, the leader will ensure compliance with all company policies and procedures as outlined in the employee handbook.

The position offers a base salary ranging from $55,000 to $70,000 annually, with additional monthly and annual bonus potential based on store metrics and performance targets. Team members enjoy free meals and drinks while working, discounts for themselves and their family and friends when not working, and comprehensive benefits including health, vision, dental, and life insurance. This role requires excellent leadership skills, a commitment to the company's core values, and a passion for creating an exceptional dining experience that reflects the true spirit of Hawaii.