General Manager

Ambassador Hotel Wichita, Autograph Collection, is a premier luxury boutique hotel located in downtown Wichita. Owned and operated by Coury Hospitality, an independent franchisee separate from Marriott International, Inc., the hotel sets the bar for elegance, refinement, and personalized guest experiences. With 117 beautifully appointed guest rooms, the property also houses the renowned Siena Tuscan Steakhouse, offering sophisticated Italian cuisine in a stylish atmosphere. Known for its historic charm and upscale ambiance, the hotel attracts discerning travelers who seek more than just accommodation—they desire memorable, meaningful experiences that complement their individual lifestyle and preferences. Coury Hospitality maintains full control over all employment policies and practices, creating a workplace culture that prioritizes innovation, service excellence, and professional growth.

The role of Hotel General Manager at Ambassador Hotel Wichita is a critical leadership position requiring strategic vision, operational expertise, and a passion for hospitality. This full-time role, offering a competitive salary of $149,000, is responsible for the overall management and success of the hotel. The General Manager serves as the Experience Leader, shaping the culture of the property and inspiring a team dedicated to delivering exceptional service. This includes overseeing daily operations across multiple departments such as Rooms Division, Sales, Engineering, Catering and Conference Services, Food and Beverage, and third-party vendors. A key focus of the role is to ensure that every guest interaction reflects the hotel’s commitment to luxury and personalized service, resolving guest concerns personally to foster loyalty and satisfaction.

Beyond day-to-day operations, the General Manager collaborates with corporate leadership to set and execute strategic goals that align with Coury Hospitality’s Experience Curator philosophy and the brand’s high standards. Responsibilities also include managing financial performance through budgeting and forecasting, analyzing market trends and competitive positioning, and driving profitability while maintaining service and quality standards. The role demands strong team leadership skills, including recruiting, mentoring, and developing department heads to build cohesive, high-performing teams. The General Manager also acts as the hotel’s ambassador within the local community, encouraging engagement and representing the property in various capacities.

The position requires someone with a proven track record of success in managing full-service properties, preferably within boutique or lifestyle hotel environments. Physical demands include the ability to remain mobile, walk and stand for extended periods, lift up to 60 pounds, and work varied schedules including holidays, weekends, and nights. Ambassador Hotel Wichita offers comprehensive benefits including medical, dental, vision, and a 401K plan. This role is ideal for hospitality professionals committed to excellence and inspired to lead a distinctive hotel that combines luxury, culture, and innovation.