Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Bonuses
Incentives
Paid Time Off
Career growth opportunities

Job Description

Checkers & Rally's is a prominent quick-service restaurant (QSR) chain renowned for delivering high-quality, fast, and satisfying meals to guests across multiple locations. With a strong commitment to operational excellence and superior guest experiences, Checkers & Rally's continues to grow its footprint and reputation within the fast-food industry. The company values integrity, service, excellence, and the courage to be bold and grow, which resonates in its work culture and customer service philosophy. As a leader in the QSR segment, Checkers & Rally's places a high emphasis on training, development, and career growth opportunities for its team members, fostering an inclusive and motivating environment. The corporate field operations team plays a vital role in sustaining this level of excellence by supporting franchisees, guiding teams, and ensuring each restaurant delivers on sales and profit goals while providing an exceptional guest experience.

The role of General Manager at Checkers & Rally's is pivotal in steering all aspects of restaurant operations toward these strategic objectives. This position requires a proactive leader who can manage the restaurant's profit and loss statements effectively, analyze operational data, and develop actionable plans to drive sales and enhance service quality. The General Manager is responsible for staffing, hiring, training, and coaching both team members and managers, ensuring that the restaurant maintains a dynamic, motivated, and capable workforce. Maintaining high standards of cleanliness, safety, and an enjoyable work environment is essential, as these factors influence both guest satisfaction and employee morale. This role is designed for someone who thrives in a fast-paced environment and possesses the energy and enthusiasm to inspire others. The General Manager acts as a critical link between corporate goals and frontline operations, ensuring that Checkers & Rally's remains the first choice for guests and a preferred employer for employees.

Employment at Checkers & Rally's is full-time, offering comprehensive benefits that include medical and dental plans, competitive bonuses, and incentive programs such as an all-expenses-paid annual cruise. These rewards underscore the company's commitment to recognizing and motivating its employees, encouraging personal and professional growth. The position demands flexibility, strong communication skills, and a dedication to maintaining the brand's core values. Being part of Checkers & Rally's means joining a team that values excellence in operations, robust training, substantial career advancement opportunities, and a supportive work culture focused on mutual success and guest satisfaction. This is an exceptional opportunity for individuals passionate about restaurant management and eager to develop their leadership skills within a renowned QSR brand.

Job Requirements

  • high school diploma or general education degree (ged)
  • over 2 years restaurant management experience, preferably in quick service restaurants (qsr)
  • basic math skills
  • microsoft office and general systems experience
  • strong verbal and written communications skills
  • ability to work flexible schedule and extended hours
  • high energy to keep up with our fast paced environment

Job Qualifications

  • high school diploma or general education degree (ged)
  • food safety certified preferred
  • over 2 years restaurant management experience, preferably in quick service restaurants (qsr)
  • basic math skills
  • microsoft office and general systems experience
  • strong verbal and written communications skills
  • ability to work flexible schedule and extended hours
  • high energy to keep up with our fast paced environment
  • commitment to our core values of integrity, service, excellence, and courage to be bold and grow

Job Duties

  • meeting budgeted sales and profits by managing all aspects of the p&l
  • continually analyzing the data and developing and executing plans to improve sales and profits and increase restaurant service and efficiency
  • determining staffing needs and hiring the right candidates for the right position
  • ensuring shifts are properly staffed to guarantee consistent operations and guest satisfaction
  • training team members and managers on operations, policies and procedures and guest service
  • identifying and responding to complaints and policy and procedure violations
  • providing regular feedback and coaching to employees on their performance
  • ensuring the restaurant is a safe, clean and fun environment for our employees and guests

Job Criteria

Experience

Mid Level (3-7 years)


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