General Manager

Austin, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Medical insurance

Dental Insurance

Paid vacation

Career advancement opportunities

Bi-weekly pay

Job Description

Tim Horton's is a leading Canadian multinational fast food restaurant known for its coffee and doughnuts, serving millions of customers each day with a commitment to quality, speed, and excellent customer service. Established as a community-focused brand, Tim Horton's has grown into a prominent player in the quick-service restaurant industry with locations across Canada and beyond. The company prides itself on creating a welcoming environment where customers feel valued and enjoy great food in an inviting setting.

The role of a General Manager at Tim Horton's is pivotal in maintaining and enhancing this customer-focused experience. The General Manager is responsible for enthusiastically leading and motivating the restaurant team to achieve the highest levels of customer service and satisfaction. This position involves overseeing all aspects of daily restaurant operations, including managing team performance, maximizing sales and profitability, and ensuring a positive customer experience. The General Manager will train and coach staff, maintain inventory and cash controls, implement marketing strategies, and uphold safety and security protocols in the restaurant.

As the face of Tim Horton's at the restaurant level, the General Manager plays a crucial role in fostering a team environment where employees are recognized and rewarded for their efforts. This leadership position entails hiring and staffing to optimize customer service and sales performance while maintaining company standards in a fast-paced environment. Tim Horton's offers a competitive salary along with excellent benefits such as medical and dental coverage, paid vacation, and opportunities for career advancement. The General Manager role is an excellent opportunity for individuals looking to grow their career in restaurant management within a respected and well-established brand committed to both its customers and employees.

Job Requirements

2-4 years supervisory or management experience in a restaurant environment
Ability to train, guide and lead management staff
Ability to work with a high degree of independence and discretion
Ability to work flexible hours
Good problem solving techniques
Good writing, verbal, math and interpersonal skills
Good organization and time management skills
Valid drivers license with reliable transportation

Job Qualifications

2-4 years supervisory or management experience in a restaurant environment
Ability to train, guide and lead management staff
Ability to work with a high degree of independence and discretion
Ability to work flexible hours
Good problem solving techniques
Good writing, verbal, math and interpersonal skills
Good organization and time management skills
Valid drivers license with reliable transportation

Job Duties

Instructs, trains, coaches and develops the restaurant team to create an environment where enthusiastic people are recognized and rewarded for achieving organizational and personal goals
Responsible for the overall recruiting and hiring of hourly employees
Ensures employee retention by effectively staffing the team to maximize customer service and sales efforts
Works to maximize sales and profits within the restaurant
Responsible for all cash controls and enforcement of company policies
Prepares and executes local store marketing, merchandising, sales and promotional efforts to increase sales volume and guest traffic
Responsible for ordering, accounting and maintenance of all food and paper inventories
Assures that all safety and security procedures are followed within the restaurant