Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
performance bonuses
Job Description
Black Family Hospitality is a renowned family-owned Texas institution that has been deeply rooted in traditions of warmth, heart, and exceptional service since 2014. It encompasses a portfolio of celebrated restaurants including Terry Black's BBQ and Opal's Oysters, which have become iconic for delivering authentic Texas barbecue alongside an elevated dining experience. The company’s philosophy revolves around quality, craftsmanship, and flavor that consistently earns local and regional acclaim. Known for its family-driven culture, Black Family Hospitality blends heritage with innovation, offering customers not just meals but memorable experiences that honor Texas’s rich culinary history.
Currently, Black Family Hospitality is expanding its horizons with a new and exciting concept that fuses immersive entertainment, expertly crafted cocktails, thoughtful cuisine, and experiential hospitality that transcends a traditional dining model. This expansion represents an opportunity for professionals who seek to join a dynamic organization where storytelling, craftsmanship, and innovation intersect. Team members are valued as contributors to a family legacy built on passion, dedication, and excellence.
The General Manager role at Terry Black's BBQ is a pivotal leadership position responsible for overseeing all daily operations of the restaurant. This role ensures alignment with brand standards in service delivery, food quality, and financial performance. The successful candidate will lead the management team, foster team development, and maintain operational consistency across the restaurant. Responsibilities include managing guest satisfaction, controlling costs, overseeing inventory, maintaining safety and hygiene standards, and ensuring regulatory compliance including alcoholic beverage regulations.
Moreover, the General Manager directly supervises hiring, training, scheduling, performance reviews, disciplinary actions, and the termination of staff in accordance with company policies. They are integral in creating a positive and winning team culture, driving sales, and enhancing both customer and employee experiences. The role demands adaptability to fast-paced, loud, and high-energy environments, combined with strong organizational, leadership, and time management skills. Proficiency in Microsoft Office and familiarity with food handling guidelines are also essential.
Candidates must possess a high school diploma or equivalent with proven restaurant experience, preferably with management exposure. Completion of the corporate training program is required, along with the physical ability to handle lifting up to 75 pounds and standing for extended periods. Black Family Hospitality offers an environment where motivated, customer-focused leaders can thrive and contribute to the sustained legacy of one of Texas’s premier hospitality companies. Joining as a General Manager means stepping into a role that carries responsibility, recognition, and the opportunity to shape the future of a beloved Texas dining destination.
Currently, Black Family Hospitality is expanding its horizons with a new and exciting concept that fuses immersive entertainment, expertly crafted cocktails, thoughtful cuisine, and experiential hospitality that transcends a traditional dining model. This expansion represents an opportunity for professionals who seek to join a dynamic organization where storytelling, craftsmanship, and innovation intersect. Team members are valued as contributors to a family legacy built on passion, dedication, and excellence.
The General Manager role at Terry Black's BBQ is a pivotal leadership position responsible for overseeing all daily operations of the restaurant. This role ensures alignment with brand standards in service delivery, food quality, and financial performance. The successful candidate will lead the management team, foster team development, and maintain operational consistency across the restaurant. Responsibilities include managing guest satisfaction, controlling costs, overseeing inventory, maintaining safety and hygiene standards, and ensuring regulatory compliance including alcoholic beverage regulations.
Moreover, the General Manager directly supervises hiring, training, scheduling, performance reviews, disciplinary actions, and the termination of staff in accordance with company policies. They are integral in creating a positive and winning team culture, driving sales, and enhancing both customer and employee experiences. The role demands adaptability to fast-paced, loud, and high-energy environments, combined with strong organizational, leadership, and time management skills. Proficiency in Microsoft Office and familiarity with food handling guidelines are also essential.
Candidates must possess a high school diploma or equivalent with proven restaurant experience, preferably with management exposure. Completion of the corporate training program is required, along with the physical ability to handle lifting up to 75 pounds and standing for extended periods. Black Family Hospitality offers an environment where motivated, customer-focused leaders can thrive and contribute to the sustained legacy of one of Texas’s premier hospitality companies. Joining as a General Manager means stepping into a role that carries responsibility, recognition, and the opportunity to shape the future of a beloved Texas dining destination.
Job Requirements
- High school diploma or equivalent
- Previous restaurant experience required
- Management experience preferred
- Successful completion of the corporate training program required
- Ability to lift and move up to 75 pounds
- Ability to stand for extended periods
- Strong supervisory and leadership skills
- Excellent interpersonal skills with a focus on customer service
- Excellent time management and organizational skills
- Familiarity with food handling safety and other restaurant guidelines
- Proficient with Microsoft Office Suite or related software
- Ability to work in fast-paced high energy hot and loud environments
- Ability to follow safety requirements including use of personal protective equipment (PPE)
Job Qualifications
- High school diploma or equivalent
- Previous restaurant experience required
- Management experience preferred
- Successful completion of the corporate training program required
- Strong supervisory and leadership skills
- Excellent interpersonal skills with a focus on customer service
- Excellent time management skills
- Excellent organizational skills and attention to detail
- Familiarity with food handling safety and other restaurant guidelines
- Proficient with Microsoft Office Suite or related software
Job Duties
- Oversees food preparation ensuring compliance with health safety food handling and hygiene standards
- Ensures customer satisfaction with all aspects of the restaurant and dining experience
- Handles customer complaints resolving issues in a diplomatic and courteous manner
- Ensures compliance with alcoholic beverage regulations
- Estimates food and beverage costs
- Manages inventory and purchases food and supplies
- Conducts daily inspection of restaurant and equipment to ensure compliance with health safety food handling and hygiene standards
- Periodically evaluates restaurant equipment for repairs and maintenance schedules for service
- Maintains sales records and tracks cash receipts
- Prepares and submits operations reports and other documentation requested by the company leadership
- Performs other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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