General Manager

Pasea Hotel & Spa, located at 21080 Pacific Coast Highway in Huntington Beach, California, is a premier luxury hotel and resort destination renowned for its exceptional guest experiences and world-class amenities. Managed by Pacific Hospitality Group, a family-focused company committed to sustainable growth and enriching lives through memorable experiences, Pasea Hotel & Spa embodies the group's vision of long-term value creation and principled entrepreneurship. Pacific Hospitality Group's owner/operator approach ensures a personalized, high-quality operational model that benefits both investors and team members alike, fostering an inclusive environment based on integrity, respect, and customer focus.

The role of General Manager at Pasea Hotel & Spa is integral to maintaining the hotel's luxury status and exceptional service standards. As one of the Meritage Collection luxury hotels and resorts, this position requires a dynamic leader who is responsible for maximizing revenue, profitability, and return on investment. The General Manager will oversee all operational aspects, ensuring budget goals are met or exceeded, and lead teams across multiple departments including Rooms, Food & Beverage, Spa, Recreation, and more, driving revenue and maintaining optimum service quality.

In this executive role, you will act as the final decision maker regarding the welfare and safety of guests and team members, ensuring a safe and welcoming environment. Your leadership will foster an atmosphere that cultivates Pasea Hotel & Spa's core values, nurturing team member engagement, performance, and open communication. This position demands a strategic mindset coupled with hands-on operational involvement—from preparing and managing budgets, analyzing financial reports, to implementing effective sales and marketing strategies.

Additionally, the General Manager will champion guest satisfaction by upholding rigorous service standards and swiftly addressing any issues to encourage repeat business. Maintaining the hotel's physical appearance and overseeing security and safety protocols are also vital responsibilities. Through collaboration with department managers, the General Manager will ensure preventative maintenance and quality control measures are in place to uphold the hotel's prestigious image.

The company emphasizes talent development, requiring the General Manager to lead the recruitment, training, and retention of a world-class management team. You will be expected to conduct performance evaluations, mentor staff, and foster a positive working environment where team members feel empowered and motivated to exceed guest expectations.

Pasea Hotel & Spa offers a competitive salary range of $275,000 to $310,000 annually for this leadership position, reflecting the high expectations and responsibilities associated with the role. This opportunity is ideal for seasoned hospitality professionals with proven experience in luxury hotel management who possess strong financial acumen, exceptional leadership skills, and a passion for delivering impeccable guest experiences. Joining Pasea Hotel & Spa means becoming part of a respected organization that values sustainability, community involvement, and honoring principles that elevate both business performance and team member fulfillment.