General Manager

Wawa, Inc. is a prominent convenience store and fuel station chain known for its commitment to community, quality products, and exceptional customer service. Founded in 1964 and headquartered in the United States, Wawa has grown into a well-respected brand recognized for offering fresh food, beverages, and fuel solutions in a friendly and welcoming environment. The company combines innovation with a strong customer focus to deliver convenience and satisfaction to millions of customers each day. Wawa’s dedication to its Associates is evident through its inclusive culture, meaningful benefits, and opportunities for career development. The company values diversity, equal opportunity, and fair treatment in all aspects of employment, fostering a safe and engaging workplace.

The General Manager (GM) at Wawa is a pivotal leadership role responsible for overseeing the entire store operation and driving business success. Serving as the ultimate leader, the GM sets the store’s vision, inspires the team, and takes full ownership of all operational aspects including safety, customer satisfaction, team development, and financial performance. This role requires a dynamic individual who can balance day-to-day management with strategic planning to meet and exceed store goals.

In this capacity, the General Manager will manage store profitability by analyzing financial reports, controlling costs, and executing merchandise and inventory plans. They will champion company initiatives, communicate changes clearly, and ensure the team embraces new programs for long-term success. Leadership responsibilities include recruiting, hiring, and training staff, promoting a collaborative and inclusive team culture focused on achievement and excellent customer service, and managing schedules and resources in a 24/7 operational environment.

The GM will also play a critical role in creating an unparalleled shopping experience by actively addressing customer feedback, resolving issues promptly, and motivating the team to exceed expectations. The position offers a competitive salary range of $75,000 to $90,000, commensurate with experience and location. Additionally, Associates in this role are eligible for monthly bonus incentives. This role demands someone with proven leadership capabilities in fast-paced retail or similar environments, strong problem-solving skills, and a strategic mindset to recognize trends and drive continuous improvement.

Wawa provides a comprehensive benefits package including medical, dental, vision, mental health benefits, Employee Stock Ownership Plan (ESOP), 401(k) with company matching, Education Assistance Program, store discounts, paid time off, and paid parental leave. The company is dedicated to supporting its Associates financially, physically, and emotionally, nurturing a workplace where career growth and personal wellbeing are prioritized. Wawa is an equal opportunity employer and ensures a respectful workplace free from discrimination.