Job Overview
Employment Type
Full-time
Compensation
Salary
Range $87,360.00 - $120,640.00
Work Schedule
Flexible
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Job Description
Ulta Beauty (NASDAQ: ULTA) is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products, and salon services. Ulta Beauty is dedicated to bringing possibilities to life through the power of beauty every day in both physical stores and online. Featuring more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label, the company offers a wide selection tailored to beauty enthusiasts of all types. Beyond products, every Ulta Beauty store includes a full-service salon offering hair, skin, brow, and makeup services to ensure a comprehensive beauty experience for guests.
Ulta Beauty is a vibrant place of energy, passion, and excitement where discovery and uncommon artistry merge to create exhilarating buying experiences. The company embraces a culture of vision, mission, and lived values where voices are heard, contributions are appreciated, and growth opportunities abound. For those seeking a meaningful career dedicated to beauty, Ulta Beauty stands out as a place of inspiration and purpose with an inclusive atmosphere that celebrates diversity and supports continuous development.
The role of General Manager (GM) at Ulta Beauty is a leadership position that carries significant responsibility for managing one of the company's retail stores, including its salon operations. The GM plays a pivotal role in driving top-line sales growth, managing store performance, and fostering a highly engaged team aligned with Ulta Beauty's mission and values. This full-time role offers a salary range from $87,360 to $120,640 annually, with eligible associates having the opportunity to earn additional compensation through the company's bonus plan. Benefits include paid time off, health, dental, vision, life, and disability insurance. Part-time positions have access to dental, vision, life, and disability benefits.
As the store leader, the GM champions a culture of accountability to meet or exceed sales, guest loyalty, payroll, omni-channel goals, and shrink targets. The position demands a strong focus on operational excellence by leveraging store forecasts, controlling expenses, and optimizing payroll budgets to maximize productivity and profitability. Skill in interpreting financial and operational reports and implementing corrective actions when needed is essential.
The GM is also deeply involved in people management, including attracting, hiring, and retaining top talent, creating an inclusive and collaborative environment, and promoting continuous associate development through training, coaching, and performance reviews. Communication, teamwork, and leadership by example are cornerstone traits expected of the GM to drive high engagement and sales performance.
Process excellence is another key area for the GM, who must ensure compliance with company policies, safety standards, and operating procedures. Effective use of scheduling and task management tools is critical to delivering an exceptional guest experience while protecting company assets and minimizing loss. Embracing continuous improvement initiatives and communicating business insights to field leadership rounds out the broad scope of this leadership role.
The General Manager position requires flexibility with work schedules that include days, evenings, weekends, holidays, store closings, and corporate travel when necessary. The role calls for hands-on leadership, often including performing makeup applications and product demonstrations to maintain a guest-first experience at every level of the store.
With a focus on fostering a dynamic and welcoming environment for associates and guests alike, Ulta Beauty's General Manager position is ideal for experienced retail leaders passionate about beauty, operational excellence, and talent development. This role offers an exciting career path for individuals motivated by achieving business results, cultivating a thriving team, and delivering extraordinary beauty experiences every day.
Ulta Beauty is a vibrant place of energy, passion, and excitement where discovery and uncommon artistry merge to create exhilarating buying experiences. The company embraces a culture of vision, mission, and lived values where voices are heard, contributions are appreciated, and growth opportunities abound. For those seeking a meaningful career dedicated to beauty, Ulta Beauty stands out as a place of inspiration and purpose with an inclusive atmosphere that celebrates diversity and supports continuous development.
The role of General Manager (GM) at Ulta Beauty is a leadership position that carries significant responsibility for managing one of the company's retail stores, including its salon operations. The GM plays a pivotal role in driving top-line sales growth, managing store performance, and fostering a highly engaged team aligned with Ulta Beauty's mission and values. This full-time role offers a salary range from $87,360 to $120,640 annually, with eligible associates having the opportunity to earn additional compensation through the company's bonus plan. Benefits include paid time off, health, dental, vision, life, and disability insurance. Part-time positions have access to dental, vision, life, and disability benefits.
As the store leader, the GM champions a culture of accountability to meet or exceed sales, guest loyalty, payroll, omni-channel goals, and shrink targets. The position demands a strong focus on operational excellence by leveraging store forecasts, controlling expenses, and optimizing payroll budgets to maximize productivity and profitability. Skill in interpreting financial and operational reports and implementing corrective actions when needed is essential.
The GM is also deeply involved in people management, including attracting, hiring, and retaining top talent, creating an inclusive and collaborative environment, and promoting continuous associate development through training, coaching, and performance reviews. Communication, teamwork, and leadership by example are cornerstone traits expected of the GM to drive high engagement and sales performance.
Process excellence is another key area for the GM, who must ensure compliance with company policies, safety standards, and operating procedures. Effective use of scheduling and task management tools is critical to delivering an exceptional guest experience while protecting company assets and minimizing loss. Embracing continuous improvement initiatives and communicating business insights to field leadership rounds out the broad scope of this leadership role.
The General Manager position requires flexibility with work schedules that include days, evenings, weekends, holidays, store closings, and corporate travel when necessary. The role calls for hands-on leadership, often including performing makeup applications and product demonstrations to maintain a guest-first experience at every level of the store.
With a focus on fostering a dynamic and welcoming environment for associates and guests alike, Ulta Beauty's General Manager position is ideal for experienced retail leaders passionate about beauty, operational excellence, and talent development. This role offers an exciting career path for individuals motivated by achieving business results, cultivating a thriving team, and delivering extraordinary beauty experiences every day.
Job Requirements
- Bachelor's degree preferred
- 3-5+ years retail management or relevant experience
- Experience in financial management including sales and payroll control
- Proven retail management skills including inventory and merchandising
- Leadership experience in team development and change management
- Proficiency with Point of Sale systems and Microsoft Office
- Excellent communication skills
- Strong organizational abilities
- Ability to work flexible full-time schedule including days, evenings, weekends, and holidays
- Availability to close the store at least once per week
- Willingness to travel for corporate meetings including overnight and interstate travel
- Must maintain valid identification for travel
Job Qualifications
- Bachelor's degree preferred
- 3-5+ years of fast-paced retail management or relevant work experience
- Proven success in financial management including driving sales, interpreting data, managing payroll budgets, and controlling expenses
- Experience in retail management including inventory monitoring, operational excellence, service culture, and merchandising execution
- Leadership skills in attracting, developing, motivating talent, adapting to change, and leading teams
- Proficiency with basic technology such as Point of Sale systems, Microsoft Office, and Apple devices
- Excellent written and verbal communication
- Strong collaboration and interpersonal skills
- Strong organizational skills to manage multiple tasks
- Ability to react under pressure, use good judgment, and be flexible and adaptable
Job Duties
- Promote a culture of accountability to meet or exceed Ulta Beauty's goals related to retail and service sales, guest loyalty including credit, payroll, omni-channel, and retail shrink
- Drive company profitability through operational excellence, top-line sales growth, and expense control
- Leverage store forecast and payroll budgets to support with store scheduling needs to maximize productivity, achieve sales and payroll goals, and complete workload on time and within the payroll budget
- Address any issues identified by Ulta Beauty's financial and operational reporting, store visits, and audit results to achieve store goals and drive profitability
- Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience
- Take initiative to stay informed regarding new and existing industry trends, products, and services
- Maintain prompt, regular attendance
- Attract, hire, and retain a diverse team of top talent
- Address policy violations with appropriate corrective action up to and including separation of employment
- Build a highly engaged team embodying the Ulta Beauty brand
- Create an inclusive environment inspiring growth and engagement
- Lead manager and associate development through training, feedback, coaching, performance reviews, and succession planning
- Participate regularly in ongoing training including brand and category education
- Model open communication and share enterprise strategy with direct reports
- Promote teamwork by working alongside management, establishing priorities, and providing clear direction
- Execute the Guest Engagement Leader program to drive business results
- Ensure compliance with Ulta Beauty's policies, procedures, and standards
- Enforce Ulta Beauty's dress code
- Use company scheduling tool to optimize staffing
- Use task management tool to prioritize store workload
- Protect company assets and minimize loss through adherence to standards and procedures
- Execute inventory control processes and theft reporting
- Support continuous improvement by adopting company initiatives and technology
- Utilize company programs, tools, and resources for store improvements
- Communicate regularly with field leadership on business trends, operational challenges, merchandise needs, and competitive landscape
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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