Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $65,000.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and development programs
flexible scheduling
Job Description
Fresh Dining Concepts, LLC is a dynamic company operating within the quick-service restaurant (QSR) industry, specializing in well-loved food brands such as Auntie Anne's and Cinnabon. Known for delivering quality food products and excellent guest experiences, Fresh Dining Concepts operates multiple store locations and is committed to maintaining high standards of operational excellence, customer service, and profitability. The company values leadership, teamwork, and continuous improvement, which are key elements in supporting their sustained growth and success in a competitive market.
The General/Store Manager role at Fresh Dining Concepts, LLC is a pivotal leadership position responsible for overseeing the daily operations of a store to meet or exceed financial goals related to sales, labor, and food costs. This full-time position requires a proactive manager who exercises discretion regularly in managing store activities, ensuring that the store operates efficiently and profitably. The General Manager supervises and directs all store staff, including hiring, training, evaluating, and managing employee performance in alignment with company policies and standards. A critical part of the role involves maintaining guest satisfaction, product quality, and store safety while ensuring compliance with all relevant federal and state regulations.
In addition to overseeing financial targets and operational standards, the General Manager is entrusted with managing store assets, including security and safety protocols, cash handling, and inventory management. They are responsible for the accurate and timely preparation of financial and operational reports, supporting the District Manager, HR, and corporate leadership in staffing decisions and organizational development. This role involves hands-on leadership, often working alongside team members on the front lines and providing coaching and mentoring to develop a motivated and high-performing staff.
The position demands a well-rounded leader with strong communication and organizational skills, able to thrive in a fast-paced environment while effectively managing multiple priorities. The General Manager also drives local marketing and promotional activities, maintaining good relations with mall management and associating with community business groups to enhance store visibility and customer engagement. This role requires a commitment to upholding all Fresh Dining Concepts and brand-specific policies and delivering an outstanding guest experience consistently.
Employment type is full-time, and the General Manager position offers a competitive salary aligned with industry standards and company experience requirements. The role offers a career growth pathway for individuals passionate about retail and foodservice management, supported by the company’s culture of teamwork, accountability, and continuous learning.
The General/Store Manager role at Fresh Dining Concepts, LLC is a pivotal leadership position responsible for overseeing the daily operations of a store to meet or exceed financial goals related to sales, labor, and food costs. This full-time position requires a proactive manager who exercises discretion regularly in managing store activities, ensuring that the store operates efficiently and profitably. The General Manager supervises and directs all store staff, including hiring, training, evaluating, and managing employee performance in alignment with company policies and standards. A critical part of the role involves maintaining guest satisfaction, product quality, and store safety while ensuring compliance with all relevant federal and state regulations.
In addition to overseeing financial targets and operational standards, the General Manager is entrusted with managing store assets, including security and safety protocols, cash handling, and inventory management. They are responsible for the accurate and timely preparation of financial and operational reports, supporting the District Manager, HR, and corporate leadership in staffing decisions and organizational development. This role involves hands-on leadership, often working alongside team members on the front lines and providing coaching and mentoring to develop a motivated and high-performing staff.
The position demands a well-rounded leader with strong communication and organizational skills, able to thrive in a fast-paced environment while effectively managing multiple priorities. The General Manager also drives local marketing and promotional activities, maintaining good relations with mall management and associating with community business groups to enhance store visibility and customer engagement. This role requires a commitment to upholding all Fresh Dining Concepts and brand-specific policies and delivering an outstanding guest experience consistently.
Employment type is full-time, and the General Manager position offers a competitive salary aligned with industry standards and company experience requirements. The role offers a career growth pathway for individuals passionate about retail and foodservice management, supported by the company’s culture of teamwork, accountability, and continuous learning.
Job Requirements
- Must be 18 years old or older
- ability to perform prolonged standing, walking, squatting, bending, and repetitive hand/arm motions
- ability to lift 50+ pounds
- ability to work in a fast-paced and high-stress environment
- agility and stamina to perform job duties
- ability to write and communicate effectively in English
- ability to taste, color, and smell test products
- reliable transportation
- current ServSafe certification or must pass within 30 days of employment
- Food Handler Permit as required by local laws
- compliance with all local Health Department requirements
Job Qualifications
- High school diploma or equivalent (GED) required, BA/BS degree preferred or equivalent experience
- experience in coaching and developing teams in a retail environment
- availability to work shifts including nights, weekends, and holidays
- strong leadership and communication skills
- ability to manage multiple priorities in a fast-paced environment
Job Duties
- Achieve sales, labor, and food cost targets to ensure store profitability
- supervise and direct all store staff including hiring, training, evaluating, and disciplining
- maintain security and safety of the store including managing cash handling and bank deposits
- monitor inventory levels, control waste, and reduce variable operating expenses
- manage scheduling and staffing in consultation with District Manager
- oversee training and onboarding of new and existing employees
- ensure compliance with company policies and applicable federal and state regulations including OSHA, EPA, and health codes
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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