Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
competitive pay
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Job Description
SONIC Drive-In is a renowned fast-food restaurant chain that specializes in providing customers with a unique drive-in dining experience, delivering quality food with speed and friendliness. Established as a prominent player in the quick-service restaurant industry, SONIC Drive-In combines classic American fare with innovative service methods to give guests an enjoyable and memorable experience every time they visit. With a strong commitment to community involvement and customer satisfaction, the company operates numerous drive-in locations nationwide, each managed by dedicated professionals who uphold SONIC's high standards for food quality, cleanliness, and hospitality. SONIC Drive-In prides itself on fostering a fun and positive work environment where employees develop their skills and grow within the organization. The General Manager position at SONIC Drive-In is a pivotal leadership role that involves full accountability for the daily operations and overall success of the franchise location. This role is typically full-time and offers competitive compensation reflective of experience and performance.
As a General Manager at SONIC Drive-In, you will be entrusted with overseeing all aspects of the drive-in's operation to ensure that every guest receives a superb SuperSONIC experience. This includes managing a team of employees through hiring, training, supervising, and motivating them to deliver exceptional service in a clean, safe, and efficient environment. You will be expected to demonstrate strong leadership qualities through a fair, firm, and fun approach, leading by example and fostering a culture where team members feel valued and inspired. Financial accountability is a key component of this role, requiring the General Manager to manage profit and loss statements actively and strive to exceed performance expectations weekly, monthly, and yearly. Resolving employee concerns promptly with a thoughtful and effective approach and celebrating team successes are essential duties to maintain high morale and performance levels. You will create an upbeat and positive atmosphere during shifts, making work enjoyable while setting clear expectations and providing continuous feedback to help team members grow professionally.
Understanding how to use operational metrics and data analytics to evaluate the drive-in's performance is crucial for making informed decisions that improve both service quality and financial outcomes. The General Manager will also play a vital role in community engagement by representing SONIC Drive-In locally, contributing to brand growth, and increasing sales through active participation. Maintaining and enforcing company safety and sanitation standards is a priority to ensure compliance with all health regulations, alongside adhering to all applicable federal, state, and local laws. This leadership position requires a high level of dedication, resilience, and a willingness to work irregular hours including nights, weekends, and holidays to support the operational needs of the drive-in. SONIC Drive-In franchise organizations are supportive and committed to diversity and inclusion, providing reasonable accommodations for individuals with disabilities and promoting equal employment opportunities across all franchise locations.
As a General Manager at SONIC Drive-In, you will be entrusted with overseeing all aspects of the drive-in's operation to ensure that every guest receives a superb SuperSONIC experience. This includes managing a team of employees through hiring, training, supervising, and motivating them to deliver exceptional service in a clean, safe, and efficient environment. You will be expected to demonstrate strong leadership qualities through a fair, firm, and fun approach, leading by example and fostering a culture where team members feel valued and inspired. Financial accountability is a key component of this role, requiring the General Manager to manage profit and loss statements actively and strive to exceed performance expectations weekly, monthly, and yearly. Resolving employee concerns promptly with a thoughtful and effective approach and celebrating team successes are essential duties to maintain high morale and performance levels. You will create an upbeat and positive atmosphere during shifts, making work enjoyable while setting clear expectations and providing continuous feedback to help team members grow professionally.
Understanding how to use operational metrics and data analytics to evaluate the drive-in's performance is crucial for making informed decisions that improve both service quality and financial outcomes. The General Manager will also play a vital role in community engagement by representing SONIC Drive-In locally, contributing to brand growth, and increasing sales through active participation. Maintaining and enforcing company safety and sanitation standards is a priority to ensure compliance with all health regulations, alongside adhering to all applicable federal, state, and local laws. This leadership position requires a high level of dedication, resilience, and a willingness to work irregular hours including nights, weekends, and holidays to support the operational needs of the drive-in. SONIC Drive-In franchise organizations are supportive and committed to diversity and inclusion, providing reasonable accommodations for individuals with disabilities and promoting equal employment opportunities across all franchise locations.
Job Requirements
- Prior management experience
- Restaurant or retail industry highly preferred
- High standards for self and the team
- Positive attitude especially during rushes or stressful situations
- Resiliency - trying different approaches to solve a problem
- Eagerness to learn and grow professionally and personally
- Ability to prioritize and complete tasks accordingly
- Excellent leadership and communication skills
- Associate’s degree in Business or related field preferred
- Willingness to work irregular hours including nights, weekends, and holidays
Job Qualifications
- Prior management experience
- Experience in restaurant or retail industry preferred
- High standards for self and the team
- Positive attitude during rushes or stressful situations
- Resiliency and problem-solving abilities
- Eagerness to learn and professional growth mindset
- Strong prioritization and task management skills
- Excellent leadership and communication skills
- Associate’s degree in Business or related field preferred
Job Duties
- Hiring, training, managing, supervising, directing, and developing Great People ready to serve a SuperSONIC experience to every guest
- Demonstrating a fair, firm, fun leadership approach, and leading by example
- Managing a profit and loss statement to exceed expectations every week, month, and year
- Swiftly resolving employee concerns with a thoughtful approach
- Celebrating team successes and coaching for better performance
- Setting expectations and providing clear and continuous feedback
- Creating an upbeat positive atmosphere during the shift that makes work fun
- Helping employees understand the big picture and their role by sharing the why behind tasks
- Understanding how to use metrics to evaluate Drive-In performance and make necessary improvements
- Getting out in the community, making a difference, and growing sales for your Drive-In and the brand
- Maintaining and enforcing SONIC safety and sanitation standards
- Relentlessly complying with all federal, state, and local laws and regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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