Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Uniform allowance
performance bonuses
Professional development opportunities
Job Description
The Waller Group is a distinguished company that proudly operates SONIC Drive-In restaurants, a beloved name in the fast-food industry known for its unique drive-in dining experience and classic American menu offerings. With a strong commitment to delivering exceptional service in a fun and nostalgic environment, SONIC has earned a reputation for quality, customer satisfaction, and community involvement. The Waller Group emphasizes a supportive work culture where employees feel valued and are given opportunities to grow within the organization. This makes it a sought-after employer in the restaurant sector, focusing on high standards, operational excellence, and team collaboration.
Joining The Waller Group as a General Manager at SONIC Drive-In means stepping into a dynamic leadership role where you become the driving force behind a successful and efficient restaurant operation. As the General Manager, you lead a dedicated team of crew members, Carhops, and Skating Carhops in providing an infinitely delicious food service experience that delights customers and keeps them coming back. Your responsibilities extend beyond daily management to include training, coaching, scheduling, inventory control, and maintaining compliance with company policies and health regulations.
This role is designed for individuals passionate about the restaurant industry who thrive in a fast-paced environment and take pride in leading their teams towards operational and customer service excellence. The position requires a hands-on approach where the General Manager performs restaurant opening and closing duties, manages employee schedules to optimize staffing, ensures proper inventory management and ordering within cost controls, and handles employment and payroll records meticulously.
Beyond operational tasks, as a General Manager at SONIC, you champion a customer-first mentality, ensuring each guest has an exceptional experience by resolving requests promptly and addressing any complaints with professionalism. Recruitment and staffing are also key aspects of the role, as you interview and hire team members to build a strong workforce. The role also requires developing and implementing marketing plans to enhance sales and visibility in the community.
Ideal candidates will bring at least two years of restaurant management experience, preferably in quick-service restaurants, showcasing their ability to run shifts independently and lead with confidence. The employment type involves a minimum five-day workweek with four closing shifts or a guaranteed four-day workweek, including irregular hours, nights, weekends, and holidays to meet operational demands.
Working at SONIC Drive-In with The Waller Group is more than a job; it’s a vibrant career opportunity where enthusiasm, leadership, and dedication are celebrated. The General Manager role represents the perfect blend of challenge and reward, allowing you to guide a vibrant team while contributing directly to a time-honored dining experience that remains groovy, right on, and downright sensational. If you’re ready to take on this exciting challenge and be part of a team that’s making a difference in the fast-food industry, then this could be the dream job you never have to wake up from.
Joining The Waller Group as a General Manager at SONIC Drive-In means stepping into a dynamic leadership role where you become the driving force behind a successful and efficient restaurant operation. As the General Manager, you lead a dedicated team of crew members, Carhops, and Skating Carhops in providing an infinitely delicious food service experience that delights customers and keeps them coming back. Your responsibilities extend beyond daily management to include training, coaching, scheduling, inventory control, and maintaining compliance with company policies and health regulations.
This role is designed for individuals passionate about the restaurant industry who thrive in a fast-paced environment and take pride in leading their teams towards operational and customer service excellence. The position requires a hands-on approach where the General Manager performs restaurant opening and closing duties, manages employee schedules to optimize staffing, ensures proper inventory management and ordering within cost controls, and handles employment and payroll records meticulously.
Beyond operational tasks, as a General Manager at SONIC, you champion a customer-first mentality, ensuring each guest has an exceptional experience by resolving requests promptly and addressing any complaints with professionalism. Recruitment and staffing are also key aspects of the role, as you interview and hire team members to build a strong workforce. The role also requires developing and implementing marketing plans to enhance sales and visibility in the community.
Ideal candidates will bring at least two years of restaurant management experience, preferably in quick-service restaurants, showcasing their ability to run shifts independently and lead with confidence. The employment type involves a minimum five-day workweek with four closing shifts or a guaranteed four-day workweek, including irregular hours, nights, weekends, and holidays to meet operational demands.
Working at SONIC Drive-In with The Waller Group is more than a job; it’s a vibrant career opportunity where enthusiasm, leadership, and dedication are celebrated. The General Manager role represents the perfect blend of challenge and reward, allowing you to guide a vibrant team while contributing directly to a time-honored dining experience that remains groovy, right on, and downright sensational. If you’re ready to take on this exciting challenge and be part of a team that’s making a difference in the fast-food industry, then this could be the dream job you never have to wake up from.
Job Requirements
- High school diploma or equivalent
- Minimum of two years of restaurant management experience
- Experience running shifts without supervision
- Ability to work a minimum 5 day workweek with 4 closing shifts or guaranteed 4 day workweek including irregular hours, nights, weekends and holidays
- Knowledge of recruiting, interviewing and selection practices
- Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
- Leadership and supervisory skills
- Effective verbal and written communication skills
- Basic accounting and computer skills
- Ability to follow directions and work with autonomy
- Ability to multi-task and solve problems
- Problem solving, decision-making and conflict-resolution skills
- Willingness to abide by appearance, uniform and hygiene standards at SONIC
Job Qualifications
- High school diploma or equivalent
- Advanced studies in business, restaurant management or related fields preferred
- Minimum of two years of restaurant management experience
- Experience running shifts without supervision
- Knowledge of recruiting, interviewing and selection practices
- Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
- Leadership and supervisory skills
- Effective verbal and written communication skills
- Basic accounting and computer skills
- Problem solving, decision-making and conflict-resolution skills
Job Duties
- Manages, trains, monitors and coaches crew/team members, Carhops and Skating Carhops
- Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
- Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
- Performs restaurant opening and/or closing duties
- Prepares employee work schedules
- monitors and makes appropriate adjustments to restaurant staffing levels
- Monitors and maintains restaurant inventory levels
- places orders for food, paper and other supplies within cost control procedures
- Completes and maintains all drive-in restaurant employment related records and payroll records
- Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times
- Immediately and respectfully resolves guest requests
- reports guest complaints to immediate supervisor and assists in resolving such complaints
- Interview and hire restaurant crew and management team members to achieve proper staffing levels
- Prepare all necessary operational reports
- develop appropriate action plans to resolve unfavorable financial and/or sales trends
- Develop and implement a marketing plan
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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